Account Manager

About Us

Founded in 2004, Packet Systems Indonesia (PSI) is one of Indonesia's most trusted ICT systems integrators headquartered in Jakarta — delivering secure, scalable, and mission‑critical technology solutions across networking, cybersecurity, cloud, and managed services.

As part of Logicalis Asia Pacific — the Architects of Change™ — PSI offers the best of both worlds: deep local expertise and agility, backed by global standards, international best practices, and a network of 7,000+ professionals across 30 territories. At PSI, you'll belong to a community of hundreds of passionate engineers, consultants, and technology specialists who take pride in what they do.

You'll grow through large‑scale, business‑critical projects spanning planning, design, deployment, and managed services — with real responsibility from day one. And you'll thrive in a people‑first culture built on knowledge‑sharing, continuous learning, and investment in your career. We are proud to be a Great Place to Work® Certified™ organisation — a recognition that reflects the environment we've built together. Indonesia's digital transformation is accelerating.

Be one of the Architects of Change who leads it.

Closes profitable sales of technology‑based solutions for customer business environments. Researches sales leads, obtains knowledge of customer organizations, develops customer relationships, builds strong business relationships with partners and vendors, and generates product and/or services proposals and quotations.

• Owns all sales activities in assigned accounts or regions and achieves established sales targets annually.
• Creates business cases and high‑level financial models including ROI and TCO analysis to help in positioning and selling of technology‑based solutions to solve business problems.
• Sells to both large and SMB clients via direct new sales, alliances and leverages existing client base, both broad market and vertical.
• Constructs clear value proposition for clients which includes business benefits (i.e. OPEX vs. CAPEX substitution, ROI, TCO).
• Engages proactively with Solutions and Services, Marketing and Operations teams.
• Compiles lists of prospective customers for use as sales leads, based on information from own professional network, industry ads, trade shows, Internet websites, newspapers, business directories, and other sources.
• Builds and maintains research on prospective and current customers relating to how each customer is organized (hierarchically, brands, channels, and key relationships).
• Establishes and maintains current customer and potential customer relationships.
• Gains clear understanding of customer business requirements.
• Educates customers on full breadth of solutions offered by Logicalis.
• Prepares presentations, proposals and sales contracts.
• Identifies and resolves customer concerns.
• Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values.
• Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors.
• Supports and conducts self in a manner consistent with customer service expectations.

While this job has no direct supervisory responsibilities, guidance may be provided to Technical Consultants, Delivery Consultants, Customer Support Representatives, and Inside Sales Representatives.

To perform this job successfully, an individual should be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor's Degree in a related field.

• 3 years demonstrated outside sales experience selling Information Technology products (i.e. HP Storage, Cisco, and IBM) and consulting services/managed services.
• 3 years combining products and services into technology solutions that meet customer business needs.
• Tech…