Head of Channel Partnership

Responsibilities

• Develop and execute the overall reseller and channel partnership strategy for messaging and AI solutions to drive sustainable revenue growth.
• Identify, recruit, and onboard new reseller partners, system integrators, and strategic alliances across relevant industries and markets.
• Build, manage, and scale a high‑performing reseller ecosystem, including partner segmentation, tiering, and performance management frameworks.
• Define and optimize reseller value propositions, commercial models, incentive schemes, and go‑to‑market strategies in collaboration with sales and marketing teams.
• Establish clear pipeline management processes with resellers, ensuring visibility of opportunities, forecasting accuracy, and conversion optimization.
• Drive joint business planning with key reseller partners, including target setting, campaign planning, and co‑selling initiatives.
• Monitor and analyze reseller performance metrics (revenue contribution, pipeline coverage, win rate, and partner productivity) to identify growth opportunities and gaps.
• Develop strategies to activate inactive or underperforming resellers through targeted enablement, training, and engagement programs.
• Conduct market and competitor analysis to identify emerging opportunities in messaging, AI, and digital transformation solutions.
• Collaborate closely with Product, Marketing, Sales, and Operations teams to ensure alignment between partner strategy and company business objectives.
• Represent the company in industry events, partner forums, and strategic meetings to strengthen brand positioning and partner relationships.
• Ensure all partner activities, agreements, and performance data are properly documented and managed in CRM and partner management systems.

• Bachelor’s degree in Business, Management, IT, or related fields.
• Minimum 5–10 years of experience in Business Development, Channel/Partnership Management, or Sales, preferably in IT, SaaS, messaging, or AI‑related industries.
• Having experience in Handling team at least 2‑3 years.
• Proven track record in building and managing reseller or channel ecosystems, including partner acquisition and revenue growth.
• Strong strategic thinking and commercial acumen, with the ability to translate business goals into actionable partner strategies.
• Excellent communication and negotiation skills in Indonesian and English;
  Mandarin is a plus.
• Solid understanding of messaging platforms, AI solutions, or digital products is highly desirable.
• Experience working with CRM systems and partner management tools.
• Strong leadership and stakeholder management skills, with the ability to influence cross‑functional teams and external partners.
• Ability to work in a fast‑paced, dynamic environment and manage multiple priorities effectively.
• High level of integrity, professionalism, and business ethics.