Business Development Long Tail - ShopeeFood

Job Description

• Responsible to maintain and manage SMB Merchants through online communication channels (Whats App, Email, and Call) by offering campaign participation, slice price program and other initiatives under the merchant portfolio given.
• Follow up on leads and maintain regular communication with SMB Merchants to build relationships and increase the likelihood of sales conversions.
• Able to track and achieve personal goals/KPI given.

• Possess a Bachelor’s degree from a recognized university in any major.
• Minimum 1 year of experience in Account Management, Telesales, or Telemarketing.
• Proven track record in portfolio management, preferably with direct experience handling Long Tail merchants or high-volume accounts.
• Solid understanding of performance metrics and data tracking to drive merchant growth.
• Previous experience or a strong, demonstrable interest in the E-wallet, food delivery, or e-commerce sectors.
• Target-oriented with a strong internal drive to achieve individual and team goals.
• Ability to handle moderate ambiguity and maintain high resilience in a fast-paced environment.