Field Service Engineer - CPS Job Jakarta area,Jakarta Pusat Indonesia,Trades / Skilled Labor

Location: Jakarta Pusat

Your mission

To perform a high level of customer service, respond to customer needs, work to meet customer expectations and improve customer satisfaction by providing a professional product and software services in the role of member of Chicago Pneumatic Division team

Your mission

The role

To provide full and professional product services at customer location or at workshop
To diagnose problematic and inefficient performance of CPD products and take appropriate action to rectify performance
To identify and source spare parts and consumables required for the responsible service jobs
To carry out calibration, testing, programming and certification of service job assigned according to company standard procedures
To generate technical reports on service provided at site or inside workshop
To undertake ad-hoc service jobs as necessary both at customer site or inside workshop
To incorporate flexible attitude to working out of normal working environment as and when required.
To provide company software debugging, troubleshooting and ensure software back to work properly
To arrange field and workshop equipment and replacement parts ready for service jobs and timely manage recording of those equipment and parts
To finish service documents according to company or customer requirements
To raise red flag or request for support when there is business or technical risk
To follow strictly on safety, health, environment and quality policy and report safety risks to prevent future accident
To follow and fulfill all service documents and procedure to meet both internal and external audit requirements

Skills And Experience

Good engineering skills, with at least 1 year experience in an Engineering service environment
IT, Network and database knowledge (Raven db will be an advantage)
PLC literation will be an advantage

Are we a good fit?

Service mind with high degree of flexibility
Ability to build strong and effective working relationships with both customers and colleagues
Self motivation
Ability to work individually and as part of team

Choose your career with us!

Chicago Pneumatic Tools Division (CPTD) is a division within the Atlas Copco Group
, one of the world's leading industrial companies specializing in compressed air, vacuum, industrial, and power solutions. Chicago Pneumatic joined the Group in 1987 and has since operated as a dedicated brand serving industrial, vehicle service, and construction markets. Brands under CPTD such as Desoutter, Chicago Pneumatic, Fuji, Setitec, Nexonar and Rodcraft.

The Chicago Pneumatic Tools Division focuses on delivering reliable and cost-effective:

Pneumatic tools
Cordless power tools
Assembly tools
Material removal tools
Workshop and vehicle service equipment
Industrial productivity solutions[

As part of the Atlas Copco Group
, Chicago Pneumatic Tools Division also having :

Global engineering expertise
Advanced technology development
Worldwide service and support networks
Strong financial stability
High standards in quality, safety, and sustainability

City

Jakarta / Indonesia