Social Worker; Outreach and Supportive Housing
Listed on 2026-09-01
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Social Work
Mental Health, Community Health, Family Advocacy & Support Services, Clinical Social Worker -
Healthcare
Mental Health, Community Health, Family Advocacy & Support Services, Clinical Social Worker
Social Worker Position
The Social Worker position is in the Social Work department at the VA Boston Healthcare System located at the Jamaica Plain, MA location. This position is full time at 40 hours per week. The Social Worker position provides coordination of care and outreach in multiple forms to homeless veterans. Duties include, but are not limited to:
- Completes hotline calls, providing information, referrals and, as needed, services to at risk of becoming homeless and homeless veterans.
- Serves veterans who are attempting to access care through the Homeless Hotline and the Homeless Walk In Clinic assuring connection to service provision and follow up for each veteran seen, while meeting national timeframe guidelines for this access.
- Engages in coordination with the VA, the Massachusetts Department of Veterans Services and the city of Boston and surrounding communities on the South Shore to locate the most vulnerable and chronically homeless veterans on the street and in shelters in order to refer them to VA services and/or other resources.
- Coordinate services with VA providers and provides outreach to veterans who have been referred assigning them to appropriate staff or resources as needed.
- Identifies high-risk patients and provides case management services and provides crisis intervention services, seeking to address the cause as well as the presenting complaint, coordinates family conferences and serves as liaison to family members.
- Provides referrals or consults for other VA programs.
- Has working knowledge and experience in use of medical and mental health diagnoses, disabilities and treatment procedures.
- Establishes and maintains effective therapeutic relationships with veterans and their families.
- Works with patients and families who are experiencing a variety of psychiatric, medical and social problems utilizing individual, group and family counseling and therapy skills.
- Provides consultation services to other staff regarding the psychosocial needs of veterans and the impact of psychosocial problems on health care and adherence to treatment plan.
- Communicate effectively, both orally and in writing with people from varied backgrounds.
- General knowledge of veteran's benefits and services relating to special programs, service connected to compensation and non-service-connected pension.
Total Rewards of a Allied Health Professional
Work Schedule:
Full-Time - Monday-Friday 7:30am-4:00pm.
Recruitment Incentive (Sign-on Bonus):
Not authorized.
Permanent Change of Station (Relocation Assistance):
Not authorized.
EDRP Authorized:
Former EDRP participants ineligible to apply for incentive. Contact the EDRP Coordinator Karen.
Chapman for questions/assistance. Learn more
Telework:
Ad-hoc Only.
Virtual:
This is not a virtual position.
Functional Statement #: F03146, F02911.
Pay:
Competitive salary and regular salary increases When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade).
Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience.
Parental Leave:
After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
Child Care Subsidy:
After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66
Retirement:
Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance:
Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Notifications:
- This position is in the Excepted Service.
- This position is on a special salary rate.
- The incumbent may be required to travel to other VA campuses and CBOC's.
- Current and former Federal employees must submit copies of their most recent SF-50, (Notice of Personnel Action). The SF-50 must identify the position title, series, grade, step, tenure and type of service (Competitive or Excepted). In some cases, more than one SF-50 may be required to show a higher grade previously held.
- Narrative responses to the knowledge, skills and abilities (KSAs) may be required from the selectee in order to proceed with the appointment.
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