Accounts Receivable Specialist

Overview

About Zip Zip is the AI platform for enterprise procurement — built for humans and agents working together. By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure the resources they need to innovate faster than ever before.

The world’s most influential enterprises trust Zip, including T-Mobile, OpenAI, AMD, Mars, Dollar Tree, and more. Together they’ve saved over $8 billion and processed over $500 billion in spend. Zip’s team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and NASA. Backed by Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, Zip has raised $371 million, most recently at a $2.2 billion valuation and has been recognized by Forbes Fintech 50, Fast Company s Most Innovative Companies, Inc.

Best in Business, and Linked In Top Startups.

We are seeking an Accounts Receivable Specialist to ensure the completeness and accuracy of our most important financial data. Critical components of this role include reviewing sales contracts and ensuring proper data entry in the billing system, invoice creation and analysis, receiving inbound client communication and assisting clients to resolve billing related questions and concerns. The role will also include collection activities such as customer outreach and analyzing aging reports.

A strong foundation and experience in working with billing, collection, and/or financial systems is preferred. In addition, this position will require excellent attention to detail and the ability to deliver results under deadlines. This role works as a member of the Accounting team, and collaborates closely with Sales, Revenue, and the wider Accounts Receivable team.

• Billing Operations:
  Review new sales contracts for non-standard or complex billing terms, working closely with the Deal Desk and Order Operations.
• Billing Setup:
  Setup new Customers and Sales Orders in Net Suite ensuring completeness and accuracy to allow for proper revenue recognition.
• Dispute Resolution:
  Work across departments to research and resolve escalated client disputes and billing exceptions.
• Process Improvement:
  Drive process improvements including working with business partners and other departments.
• Collections:
  Monitor outstanding customer balances in Net Suite and use Tesorio (or similar technology) to conduct regular outreach to ensure timely customer payments.
• Accounts Analysis:
  Analyze aging reports and escalate high-risk accounts as needed.
• Cross-Functional Collaboration:
  
  Work with Sales and Customer Success to resolve account disputes.

• 3+ years of experience in Billing and/or Accounting.
• Technical Proficiency:
  Proficient in Microsoft Excel (V-Lookups and Pivot Tables). Prior experience with Net Suite or similar billing platforms.
• The Zip Factor:
  Ability to work in a fast-paced, deadline-oriented environment with a high volume of data processing. Able to function independently as well as in a team.
• Communication:
  Exceptional written and verbal communication skills in English. Comfortable pushing back on senior sales leadership when necessary.
• Problem-solving and analytical skills; ability to discern alternatives and make objective recommendations.
• Data-driven mindset; comfortable using Excel/Google Sheets to model pricing scenarios.

• Start-up equity
• Flexible PTO
• Apple equipment