TRC - Admissions Benefits & Entitlements Coordinator

Admissions, Benefits, and Entitlements Coordinator – Job Description

Serves as Agency's foremost expert in the area of Admissions, Benefits and Entitlements, with primary focus on Residential Individuals, but will provide assistance to other departments upon request. Serves as the Agency liaison with Government agencies that administer entitlement programs to ensure that the individuals we serve receive the appropriate entitlements and that the Agency receives the appropriate reimbursement for all services provided.

Ensures compliance with all OPWDD, SSA, DSS, Medicaid and Medicare rules and regulations in regard to benefits. Works in close collaboration with Finance department staff to resolve billing and denial issues. Coordinates all admissions for the Residential sites.

Demonstrated knowledge of entitlement programs and regulations governing them and residential facilities for the developmentally disabled. Excellent written and verbal communication skills, including a willingness and ability to develop and maintain critical connections to governmental agencies that administer benefits and entitlement programs. Demonstrated knowledge of bookkeeping and accounts receivable processes and protocols. Strong organizational skills and the ability to work under general direction in accordance with agency and departmental policies and procedures.

Knowledge of and ability to use computer software such as Excel, Word and related financial software. Ability to use office equipment such as calculator, fax machine, and other equipment necessary to carry out assigned duties. Must be detail-oriented, well-organized and demonstrate the ability to complete assigned duties within required time frames. Physical condition or reasonable accommodation(s) commensurate with the demands of the job.

Bachelor's Degree and two (2) years relevant experience; OR Associate's Degree and four (4) years of relevant experience, including a minimum of two (2) years experience in admissions, benefits, and/or entitlements. Driver's license and use of personal vehicle for work or equivalent accommodations required.

Performs all other duties as needed or assigned.

The Resource Center is an equal employment opportunity employer and will not discriminate on the basis of race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, marital status, citizenship status, military status, domestic violence status, predisposing genetic characteristics or genetic information, physical or mental disability, any other category protected by law, or any other non-job related characteristic. As needed, The Resource Center will provide reasonable accommodations for disabilities to employees and applicants whenever such accommodation would not create an undue hardship or a safety concern in the conduct of TRC's operations.