Receptionist - Bilingual Skills

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time 811 N Main, Jamestown, NY, US

11 days ago Requisition

Salary Range: $17.00 To $27.00 Hourly

Front Desk Reception

Job Title:

Front Desk Receptionist

Reports To:

Lead Teller

FLSA Status:
Non-exempt

Job summary:

Project a positive image as a representative of the Credit Union by receiving visitors and members, answering telephones, and performing various administrative and clerical duties.

Duties and Responsibilities:

• SCFCU expects regular attendance and punctuality. This means being in the workplace, ready to work at your scheduled start time each day and completing your entire shift. Employees are also expected to return from scheduled meals and break periods on time.
• Meet all Bank Secrecy Act training requirements.
• Retrieve messages from voicemail and forward to appropriate personnel.
• Answer incoming calls, determine purpose, and forward to appropriate personnel or department.
• Take and deliver messages or transfer calls to voicemail when necessary.
• Provide callers with organizational information including address and directions.
• Welcome on-site visitors, determine nature of business, and announce visitors.
• Monitor visitor access and issue passes when required.
• Update appointment calendars.
• Create and print fax cover sheets, memos, correspondence, reports, and other documents.
• Perform clerical duties such as filing, photocopying, and collating.
• Perform other duties as assigned.

Supervisory Responsibilities:

• This position does not have supervisory responsibilities.

Qualifications:

• Strong interpersonal and communication skills
• Professional demeanor and customer service orientation
• Ability to multitask and manage front desk operations
• Basic clerical and administrative skills

Language Ability:

• High
  
  Skills:
  
  Ability to read and interpret business documents, write reports and correspondence, and present information effectively.

Math Ability:

• Basic Skills:
  
  Ability to add, subtract, multiply, and divide using whole numbers, fractions, and decimals.

Reasoning Ability:

• High
  
  Skills:
  
  Ability to solve practical problems and interpret a variety of instructions in written, oral, diagram, or schedule form.

Computer

Skills:

• Word Processing Software
• Spreadsheet Software
• Internet Software
• Phone systems

Education/

Experience:

• High School Diploma or GED
• Less than 1 year of related experience preferred

Certificates and Licenses:

• None specified

Equipment:

• Phone systems
• Standard office tools

Knowledge, Skills, and Other Abilities:

• Problem solving
• Technical skills
• Interpersonal and oral communication
• Teamwork and delegation
• Leadership and professionalism
• Ethics and organizational support
• Planning and organizing
• Quality and safety awareness
• Adaptability and initiative
• Dependability and punctuality

Physical Demands:

• Regularly:
  Stand, walk, sit, use hands, reach, climb/balance, stoop, kneel, crouch/crawl, talk/hear
• Lift and/or move:
  Up to 50 pounds

Custom

• Regularly:
  Stand, walk, sit, use hands, reach, climb/balance, stoop, kneel, crouch/crawl, talk/hear
• Lift and/or move:
  Up to 50 pounds

Vision Requirements:

• Close Vision
• Distance Vision
• Peripheral Vision
• Depth Perception
• Ability to Adjust Focus Ability to See Color
• Occasional exposure to outdoor weather conditions
• Typical Office Setting
• Moderate (e.g., business office with computers and printers)

Other Physical/Work Environment Exposures:

• None specified