Business Excellence Director

Business Excellence Director

Location:

EMEA

Coats is a world leader in thread manufacturing and structural components for apparel and footwear, as well as an innovative pioneer in performance materials. These critical solutions are used to create a wide range of products, including ones that provide safety and protection for people, data and the environment. Trusted by the world's leading companies to deliver crucial, innovative, and sustainable solutions, we provide value‑adding products including apparel, footwear and speciality threads.

With a proud heritage dating back more than 250 years and a spirit of evolution to constantly stay ahead of changing market needs, we have operations across 50 countries with a workforce of over 17,000, serving our customers worldwide.

The Business Excellence Director – EMEA will be accountable for driving disciplined execution and performance management across a ~$185M revenue base, spanning Europe, North Africa, Turkey, and Egypt. The role will embed a structured commercial framework with clear tracking, governance, and accountability, while strengthening execution through key enablers such as the Commercial Academy, Hub Spot, and Customer Service excellence.

This role will report to and work closely with the Senior Vice President EMEA & Global Safety, the role will help translate strategic direction into actionable plans, track progress, and ensure delivery with pace and accountability.

This role will require working closely with commercial leaders and all other functions, to support sharper end use focus, improved execution discipline, and consistent delivery of growth initiatives across sub-regions as part of mid‑term business strategy.

In parallel, the role will coordinate and support a structured, fact‑based assessment of the manufacturing footprint, bringing analytical rigor to cost, capacity, and service trade-offs to inform decision‑making on future network optimization.

• Support the standardization of KPIs, governance, and performance management cadence to strengthen accountability.
• Identify and help scale best practices across markets and sub‑regions.
• Strengthen data‑led decision‑making through improved performance tracking and analytics.
• Support commercial transformation through digital enablers (e.g., Hub Spot, Pricing Tools) and capability‑building initiatives.
• Contribute to improvements in growth, margin, cost productivity, and customer satisfaction.
• Support sharper product and portfolio focus across key end uses (Apparel, Safety, OIA, Automotive, Footwear).
• Contribute to strengthening customer value propositions as part of EAGLE.
• Support refinement of targeted growth strategies across sub‑regions in line with segmentation.

• Support the running of a structured monthly operating rhythm across manufacturing.
• Track key performance metrics (productivity, quality, cost, service) and ensure visibility and transparency.
• Support follow‑up on agreed actions to ensure timely resolution and accountability.

• Support a structured, fact‑based assessment of the current manufacturing footprint.
• Contribute to analysis of cost structure, capacity utilization, logistics, service implications, and risk exposure.
• Support development of scenario models (e.g., consolidation, relocation, outsourcing).
• Provide analytical input to inform recommendations, including financial impact and trade‑offs.
• Assist in preparing materials to support senior leadership decision‑making.

• Bachelor’s degree in business, Engineering, or related field; MBA or equivalent preferred.
• Experience supporting business transformation, operational excellence in a multi‑country environment.
• Good commercial acumen combined with a good understanding of operations.
• Strong analytical capability with experience in financial analysis, scenario evaluation, and data‑driven decision‑making.
• Ability to translate strategic direction into structured plans and support execution with a focus on results.
• Strong stakeholder management and influencing skills, with the ability to work across functions and geographies without direct authority.
• Collaborative working style with the ability to build alignment across diverse teams and stakeholders.

At Coats Group, we are committed to innovation, excellence, and fostering a diverse and collaborative environment where every team member can thrive. If you are passionate about making an impact in the textile industry and eager to join a global leader with a rich heritage and a forward‑thinking approach, we invite you to take the next step in your career with us.

Apply now to be part of our dynamic team and help shape the future of textiles.