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Senior Product Manager; AI Receptionist

Job in Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listing for: MEDvidi Inc.
Full Time position
Listed on 2026-08-30
Job specializations:
  • Business
    AI Business & Operations
Salary/Wage Range or Industry Benchmark: 140000 - 180000 USD Yearly USD 140000.00 180000.00 YEAR
Job Description & How to Apply Below
Position: Senior Product Manager (AI Receptionist)
Location: Town of Poland

MEDvidi is an AI-powered mental healthcare platform setting a new standard for safe, effective, and scalable psychiatric care in the United States. We combine licensed providers with proprietary AI tools to deliver consistent, outcomes-driven treatment for conditions like ADHD, anxiety, depression, and more. MEDvidi's technology automates charting, follow-ups, and treatment planning, freeing providers to focus on patient care while improving efficiency and clinical quality.

About

the AI Receptionist Team

At MEDvidi, we're building AI-powered products that improve both the patient experience and the operational efficiency of healthcare delivery. One of our key AI initiatives is AI Receptionist - a conversational AI product that serves as the first point of contact for patients across chat and voice channels.

Today, AI Receptionist helps patients schedule and reschedule appointments, answer billing and payment questions, provide prescription-related information, and navigate their care journey. Rather than relying on scripted responses, it works with real backend systems - including appointments, payments, prescriptions, and patient records - to deliver accurate, context-aware assistance.

As the product evolves, we're expanding into more advanced AI capabilities, including provider visit preparation, intelligent patient guidance, and increasingly autonomous support experiences.

We're looking for a Senior Product Manager to own one of our strategic AI product areas end-to-end. You'll lead a small, cross-functional product team and be responsible for the strategy, roadmap, execution, and business outcomes of your domain. Working closely with Engineering, Clinical, and Operations teams, you'll shape how conversational AI is integrated into real healthcare workflows while continuously improving the patient experience.

This is a hands-on senior role with real ownership. You'll be responsible not only for deciding what to build next, but also for understanding how AI behaves in production, validating hypotheses, measuring impact, and continuously improving the product based on real user data.

Why this role

Own one of MEDvidi's strategic AI product areas with clear business impact. Build production AI agents used by thousands of real patients every day. Work on meaningful AI applications where quality, safety, and reliability genuinely matter. Collaborate with experienced Product, Engineering, Clinical, and Operations teams in a fast-moving environment. Join a modern AI organization where experimentation, ownership, and data drive product decisions.

Grow alongside one of the company's fastest-scaling AI product areas.

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Position Requirements
10+ Years work experience
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