German-speaking Customer Service Experts - Greece

Mercier Consultancy MD is delighted to offer exciting German‑speaking Customer Service Expert roles based in Greece, complete with a paid relocation package! This is an excellent opportunity for seasoned customer service professionals who are fluent in German and eager to work in a vibrant and culturally rich environment.

• Deliver exceptional customer service to German‑speaking clients across various communication channels including phone, email, and chat
• Resolve customer inquiries, complaints, and technical issues efficiently and professionally
• Provide detailed information and support related to the company's products and services
• Maintain accurate and up‑to‑date records of customer interactions and transactions
• Collaborate with internal teams to enhance customer experience and service delivery
• Stay informed about industry trends and company updates to provide accurate customer guidance

• Fluency in German (both spoken and written) is mandatory; additional language skills are advantageous
• Proven experience in a customer service role, preferably within a multilingual or international environment
• Strong communication, problem‑solving, and interpersonal skills
• Ability to handle challenging customer situations with professionalism and patience
• Comfortable using customer relationship management (CRM) software and other computer applications
• Willingness to relocate to Greece, with relocation expenses covered
• Flexibility to work various shifts, including evenings and weekends if required

• Competitive Monthly Salary
• Fully Paid Training
• Fully Paid Relocation Package
• Health Insurance
• 2 Extra Salaries Per Year
• And Much More..