Customer Support Specialist; Student

Join a team where your work truly makes an impact Customer Support Specialist (Student) | Restimo

A Customer Support Specialist at Restimo is responsible for day-to-day customer support and resolving operational issues.

This role is ideal for a student who wants to gain hands‑on experience in a technology startup and learn how SaaS products work in a B2B environment.

• Providing ongoing customer support (phone, email, chat)
• Handling customer requests and resolving technical issues
• Supporting customers in their daily use of the system
• Collaborating with the Customer Success team and the technical team
• Communicating with delivery partners (Uber Eats, Glovo, Bolt Food, Wolt, Pyszne.pl)
• Passing customer reports and feedback to the product team
• Assisting with the configuration of online stores / websites
• Current student status
• Good communication skills and a customer‑focused attitude
• Independence and good work organization
• English proficiency at a minimum B2 level
• Availability for shift work, including weekends (on a rotating basis)
• Technical curiosity and willingness to learn new tools
• Comfortable using Google Workspace

• First experience in customer service / support
• Knowledge of the gastronomy / Ho Re Ca  industry
• Experience with delivery applications
• Interest in technology and SaaS