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Customer Experience Specialist (Fintech

Job in Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listing for: Finom
Full Time position
Listed on 2026-08-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 42000 - 62000 USD Yearly USD 42000.00 62000.00 YEAR
Job Description & How to Apply Below
Position: Customer Experience Specialist (Fintech)
Location: Town of Poland

Finom is seeking a Customer Care Specialist to deliver exceptional service across phone, chat, and email, turning moments of frustration into trust for entrepreneurs using our all‑in‑one B2B financial platform.

You will document interactions in internal systems, collaborate with product and support teams, and contribute ideas for continuous improvement to ensure customers feel heard and valued.

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