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Strategic Customer Success Manager – Publisher

Job in Jamestown, Chautauqua County, New York, 14701, USA
Listing for: Zeta-Global
Full Time position
Listed on 2026-10-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
  • Business
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 110000 - 120000 USD Yearly USD 110000.00 120000.00 YEAR
Job Description & How to Apply Below
Position: Strategic Customer Success Manager – Publisher Growth

Zeta Global is seeking a Customer Success Manager in New York to drive client outcomes and revenue growth across publisher partners. You will own a portfolio end-to-end, responsible for renewals, expansion, and long-term partner value, while guiding platform adoption and performance.

You will act as a trusted advisor to clients, align Zeta’s solutions to business goals, and maintain high client experience with proactive engagement and strategic planning.

We invite applications for the Strategic Customer Success Manager – Publisher Growth position located in New York, NY, United States.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

This is a Full Time role.

The position is based in New York, NY, United States.

This opportunity is part of our work in Management & Operations, Sales.

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