GSC: Accounts Payable Global SME

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The Accounts Payable (AP) Global SME is responsible for defining and establishing a best-in-class framework of processes and controls for the global Accounts Payable function. The role supports the AP Global Process Owner (GPO) to ensure operational excellence, compliance, efficiency, governance and alignment with both HSBC and Procurement strategy.

AP ensures that, following purchasing activity within the wider Procure to Pay (P2P) lifecycle, appropriate channels are in place to receive, validate, process and pay supplier invoices accurately and on time. These channels are diverse and continue to evolve, leveraging technology and automation, in line with Procurement’s future state architecture.

The AP Global SME ensures AP activities are underpinned by clearly defined, efficient, globally consistent processes and robust controls. They will work closely day-to-day with both the AP GPO and global AP operational teams to ensure appropriate documentation and knowledge base is embedded and will act as a point of contact for queries/escalations. Key to success is the ability to operate seamlessly with other parts of the P2P scope (GPOs and operational teams) to ensure the end-to-end process is considered and optimized.

• Support the Accounts Payable GPO for Accounts Payables' global control framework, continually evolving it to ensure appropriate mitigation of all operational risks, whilst still enabling an efficient operation. Provide support on all Audit (internal and external) and Assurance engagement with Accounts Payable, proactively managing issues and risks to evidence a strong internal self-identification environment.
• Work with operational teams, give support where required, to ensure issues (including those arising from outside of P2P) impacting the execution of the in scope processes are identified and then addressed through clearly defined and tracked action plans with appropriate ownership.
• Provide direction and SME advice/clarification to P2P teams to enable them to then execute operational activities including providing robust support in P2P adhering to global processes in the face of non-standard/local requests; ensure clarity of communication and asks of P2P at all times to enable P2P to meet requirements.
• Work with a variety of stakeholders and business partners requiring proactive engagement and fostering existing and new relationships, including Procurement colleagues, risk stewards, Finance, Tax, Technology and Audit and Assurance functions.
• Represent the P2P perspective in cross-functional discussions and initiatives on the in scope process and deputise for the Accounts Payable GPO within the scope of Accounts Payable activities to provide effective and robust management of the E2E Accounts Payable Scope.
• Translate complex discussions and technical specifications into actionable written summaries, proposals, and cross-functional documentation.
• Support on new and existing initiatives including roll out of any new procurement systems, ensuring Standard Operating Procedures are kept updated and effectively communicated out on any changes adapt and respond to constantly changing priorities and tasks that are potentially unpredictable and wide-ranging in nature, complex and time sensitive that requires the simultaneous handling of a broad range of issues.
• Deliver with urgency, pace, community and collaboration across indirectly managed areas across Procurement and the wider HSBC business; obtain buy-in, embedding change to processes and controls without direct reporting line responsibility; navigate multiple and at times conflicting asks from countries and stakeholders; liaise with project transformation teams and participate in key department transformation projects, where required; support (and lead where appropriate) any ad hoc planning or consulting for bespoke projects which arise from time to time.

• Significant experience of accounts payable processes, including within a complex global organisation Proven experience managing complex sourcing projects. Demonstrable knowledge of the components, processes and controls which comprise Accounts Payable, including Tax
• Demonstrable first-hand experience of the technical components of the E2E process from invoice receipt through to payments. Strong understanding of the required control components within the E2E and their practical application.
• Understanding and experience of operating within a SOX environment and applicability to P2P.
• Excellent written and oral communication and proven ability to influence and manage stakeholders.
• Strong analytical and written…