Head of Shared Service Centre Job Jamestown area,Town of Poland New York USA,Finance & Banking

Location: Town of Poland

Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers.

We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs.

We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience.

Want to be part of it?

Role Purpose :

The Head of Shared Service Centre acts as the enterprise leader for transactional finance, accountable for global process ownership, operational performance, and transformation across all transactional finance activities.

Duties and Responsibilities

Lead and define the global strategy for Transactional Finance across Billing, Credit & Collections, AP and Procurement
Own end-to-end operational performance of Order-to-Cash and Procure-to-Pay processes
Drive working capital optimization including DSO, DPO, billing cycles and cash conversion
Deliver transformation and automation initiatives across finance operations and supporting systems
Ensure robust governance, financial controls and compliance across all transactional processes
Act as senior escalation points for complex financial and operational issues
Lead, develop and performance manage a global leadership team of functional heads
Partner with CFO/COO, Deputy CFO and senior stakeholders to provide insight on cash, revenue realisation and operational efficiency
Collaborate with Commercial, FP&A, Controllership and Technology teams to drive performance and alignment
Key stakeholder in groupwide ERP systems rollout, supporting delivery of the new platform and ensuring processes and governance are in place for the go-forward model.

Key Performance Indicators (KPIs)

Billing accuracy and reduction in re-bills or disputes
Days Sales Outstanding (DSO) and cash collections performance
Working capital improvement across O2C and P2P
Invoice cycle time and transactional processing efficiency
Cost-to-serve of finance operations
Automation and transformation delivery milestones
Audit outcomes, control effectiveness and compliance metrics

Knowledge and Experience

Extensive experience in global finance operations / transactional finance leadership
Deep expertise in Order-to-Cash and Procure-to-Pay processes
Proven track record of leading large, multi-functional teams through senior leaders
Strong experience in finance transformation, automation and process improvement
Strong understanding of working capital, cash flow and operational finance metrics
Experience in SaaS or recurring revenue environments (desirable)
Experience with ERP and CRM systems (e.g. Net Suite, Salesforce)

Why join us?

We’re on a journey to become market leaders in our space – and with that comes some incredible opportunities. Collaborate and learn from industry experts from all over the globe. Work with game-changing products and services. Get the training and support you need to try new things, adapt to quick changes and explore different paths. Join Keyloop and progress your career, your way.

An inclusive environment to thrive

We’re committed to fostering an inclusive work environment. One that respects all dimensions of diversity. We promote an inclusive culture within our business, and we celebrate different employees and lifestyles – not just on key days, but every day.

Be rewarded for your efforts

We believe people should be paid based on their performance so our pay and benefits reflect this and are designed to attract the very best talent. We encourage everyone in our organisation to explore opportunities which enable them to grow their career through investment in their development but equally by working in a culture which fosters support and unbridled collaboration.

Keyloop doesn’t require academic qualifications for this position. We select based on experience and potential, not credentials.

We are also an equal opportunity employer committed to building a diverse and inclusive workforce. We value diversity and encourage candidates of all backgrounds to apply.

"At Keyloop, AI is a daily ally:
We encourage and train every employee to use our AI tools to boost their creativity and productivity."

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