Client Transitions Assistant Manager

Location: Town of Poland

## Client Transitions Assistant Manager Apply locations:
Krakow, Poland:
Gdansk, Poland posted on:
Posted 2 Days Agojob requisition :
R6813

At Hedge Serv, we’re redefining what’s possible in fund administration. With more than $700 billion in assets under administration, we partner with the world’s most forward-thinking investment managers – across private equity, private credit, endowments, hedge funds and more – to deliver seamless, tech-enabled solutions that drive performance.

Our proprietary platform, enhanced by machine learning and robotic process automation, gives clients real-time insights and unmatched control over their operations. Alongside our technology, we offer award-winning service through our team-based approach -- led by a deeply experienced team of industry experts. Our solutions span the full investment lifecycle, including fund accounting, middle office, risk, compliance, tax, and investor services.

We’re a future-focused company, empowering our people through a robust career development framework, clear career trajectories with structured learning paths, training, and progression plans. We invest in leadership development and in our collaborative culture, creating space for talent to grow. Our corporate values – Relationships, Support, Innovation, and Expertise – create a sense of shared purpose and belonging, and we recognize our employees sit at the core of our success.

We continue to innovate and evolve through our employees, working together to achieve our shared vision and mission.

Hedge Serv supports employees through a variety of offerings, including remote and hybrid working arrangements, and fully paid comprehensive health and well-being benefits. We’ve been recognized as an employer of choice, earning a top 100 workplaces designation.

Founded in 2008, Hedge Serv has grown into a global organization with over 2,000 experts across the globe, with offices in the United States, Grand Cayman, Ireland, Poland, Bulgaria, Luxembourg, the Philippines, and Australia. We’ve earned numerous accolades, including Top Overall Administrator, along with #1 rankings for providing alternative asset services in Accounting, Technology, Client Service, Investor Services, Alternative Fund Expertise, Reporting, and Regulatory Expertise.

The successful candidate will join a team responsible for onboarding of new clients onto the Hedge Serv platform, reporting directly to the Manager in this department but also with the support of the Director and Managing Director. They will be involved in every aspect of the client transition with each new client being treated as a project with specific deadlines to be met throughout.

By the end of each project the team will have reconciled back all aspects of the NAV to the prior administrator and handed the client over to the NAV team who will then move on with Hedgeserv’s daily and monthly processes. The requisite Induction Training will be provided in addition to both compulsory training (AML/KYC) and optional training.  Additional role-specific training shall be provided by the Manager and Director.
** Key Accountabilities of the Role
** The below list is not finite and may be added to. The combination of tasks required to be executed will vary depending on business needs.  
• Working with the new client to ensure all the requisite information necessary is received to be able to begin the initial take on in a timely manner  
• Load all listed open tax lots into our system and liaising with our Middle Office Department to ensure that all OTC Open tax lots are loaded onto our system along with the daily trades that will be loaded once the initial positions are reconciled  
• Reconciling back to the prior administrator books and records and accounting for any differences that may occur between the prior administrator’s system and the Hedge Serv in-ho  
• Liaising with the Hedge Serv NAV team during the parallel period where both the previous administrator and Hedge Serv are both producing a NAV  
• Reviewing work and support Analysts in preparing reconciliations
** Pre-requisite knowledge, skills and experience*
* • Accounting, Finance or Business Degree  
•…