Intake​/Scheduler Jamestown, TN

Responsible for coordinating, planning and documenting patient care staff and patient schedules. Performs functions, in order to improve the clinical, operational and financial success of the agency.

• An LPN currently licensed by the state in which employed by the agency.
• At least one year of experience in home health care preferred.
• Requires excellent interpersonal skills and communication, as well as the ability to effectively interact with all levels of management.
• Must have strong organizational skills and be able to effectively manage and prioritize tasks and be time efficient.
• Computer experience necessary to perform job responsibilities.
• Good working knowledge of the patient Referral process.

• Receives/responds to incoming telephone calls from referral sources/patients. Obtain patient orders, in order to process the Referral.
• Establish patient and employee schedules by coordination of patient’s needs and staff availability. Process schedules routine visits, HUVs & SFVs. Re-schedules, re-assignments and declined visits.
• Input all essential patient and employee schedule information in EMR in an accurate and timely manner. Complete all requests according to priority and necessity of the patient’s needs.
• Coordinate schedule of patient and relays it to the appropriate party, so that optimal patient care will be provided.
• Maintain a current and accurate record of direct clinical staff availability and coordinates assignment of nursing personnel according to specific patient needs and requests.
• Communicate all problems and concerns of patient services and staff employee performance/issues to the appropriate person.
• Reschedule staff employee schedules according to illnesses, emergencies, etc. Inform all clinical staff of any change in scheduling.
• Produce reports as requested by appropriate personnel
• May attend PI Utilization Review Committee on a quarterly basis or as scheduled.
• Organizes, prioritizes and executes work assignments effectively and efficiently.
• Receives instructions and keeps ongoing contact with appropriate personnel.
• Attends case conferences, in services, seminars as scheduled, and other meetings as assigned.
• Maintains confidentiality of information related to business practices, business activities, and personnel.
• Maintains a professional attitude when working with staff, fostering the team philosophy and team environment for all personnel.
• Does not allow personal affairs to interfere with scheduled work time.
• Maintains a professional appearance at all times.
• Provides proper notification and/or advanced notice of absence or tardiness without abuse.
• Participates willingly with special projects and/or overtime work when requested.
• Follows all agency policy and procedures.

This job description is not intended to be all-inclusive. Other reasonably related tasks may be required to meet performance expectations.

Nothing in this job description restricts management’s right to assign or reassign and/or add or delete duties, and responsibilities to this job at any time.

I have received a copy of my job description and have read it and understand my performance responsibilities related to my position.

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All qualified applicants will receive consideration for employment without regard to disability, race, color, veteran status, religion, sex, or national origin.

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