PT Linen Attendant

Linen Attendant Position Summary As Team Members of the Housekeeping team, Linen Attendants are CRCR Ambassadors and take personal ownership toensure all their actions are in the best interest of the business. Linen Attendants are responsible for managing and maintaining linen supplies and providing a sufficient supply of clean and high-quality linens for Guest rooms, dining areas,and other relevant spaces.

Position Functions

Essential Functions:

• Provide exceptional Guest service while maintaining a positive attitude.
• Follow all AAA Four Diamond standards.
• Adhere strictly to rules regarding health and safety and be aware of business-related policies and procedures.
• Keep track of linen inventory levels, including bed linens, towels, tablecloths, and napkins.
• Inspect incoming linens for quality, ensuring they meet established standards.
• Regularly restock linen closets and carts to maintain a ready supply for Housekeeping and other departments.
• Regularly inspect linens for wear and tear, stains, and overall quality, removing damaged or worn-out itemsfrom circulation.
• Collaborate with the Housekeeping team to ensure that soiled linens are properly sorted, laundered, and returned in a timely manner.
• Respond and deal with reasonable complaints/requests with professionalism and patience.
• Effectively communicate with Guests, management, and Team Members.
• Perform duties of Guest Room Attendant as necessary.
• Other duties as assigned.

Skills
• Demonstrate strong listening and communication skills.
• Demonstrate problem-solving and critical thinking.
• Must be able to work independently and maintain a high level of performance.
• Must be able to complete tasks in a timely and efficient manner while maintaining business standards.
• Demonstrate a flock mentality, focused on teamwork and collaboration with others.
• Provide exceptional service to internal and external Guests while leveraging the knowledge of the position andthe business, ensuring a clucktastic experience for all.
• Stay engaged and motivated with the business, department, and all Team Members at all levels while encouraging growth and development of self and others.
• Build lasting relationships by demonstrating honesty, integrity, and effective communication.
• Drive to exceed expectations while remaining accountable and fair.
• Be skilled in making white linens as white as a prized farm chicken.

Qualifications

Minimum Requirements:

• Must be at least 18 years of age.
• Knowledge of cleaning products.

Preferred Qualifications:

• 6+ months of cleaning or linen attendant experience.

Disclaimer This document is for informational purposes only. A formal job description, including working conditions such as physical requirements, work atmosphere, etc., will be provided for signature during the offer process.