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Product Support Analyst – Legal Tech & Projects
Job in
Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listed on 2026-02-01
Listing for:
Ashtons Legal LLP
Full Time
position Listed on 2026-02-01
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
A legal services firm is seeking a Product Support Analyst to manage complex support tickets and collaborate with the Product Team. The ideal candidate will have excellent troubleshooting and interpersonal skills, with experience in a service environment. Key responsibilities include maintaining case management systems and assisting in strategic projects. A valid driving license is essential as travel across East Anglia will be required.
The role also demands high attention to detail and a customer-service orientation.
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