Fusion Technical Consultant

Who is Customer Success Services?

First of all, the People. CSS has more than 4000 senior technical experts globally, most of them engineers. Each of them comes with a wealth of experience in Oracle technology. Most are in long‑term engagements with their customers and thus gain a unique understanding of their platforms, requirements, and business needs.

This position is for an experienced professional with a hands‑on technical background in the Oracle Applications suite of products. The ideal candidate understands not only the technical concepts of ERP but also how they apply to the day‑to‑day processes of a Production business environment. Responsibilities include supporting critical business operations, working independently to provide quality services to multiple customer engagements, performing varied and complex duties that require independent judgment, and applying Oracle methodology, company procedures, and leading practices.

The candidate should have 6 to 10 years of experience as an Oracle Fusion technical consultant with knowledge in Financials, HCM, SCM modules.

• Data Migration through FBDI (File based data import) Templates.
• Report development using BI Publisher (RTF, XSL templates), OTBI analysis and dashboards.
• Worked on Integration Using Oracle Integration Cloud Service.
• Collaborate with cross‑functional teams to understand business requirements and design integration solutions using Oracle SaaS, PaaS, and IaaS products, with a specific focus on Oracle Integration Cloud.
• Experience in application and SQL performance monitoring and troubleshooting.
• Oracle REST and SOAP API.
• Developing technical design documents based on functional specifications.
• Strong knowledge of PL/SQL.

Being part of the Customer Success organization, you will participate in the lifecycle management of the solution. As customers’ operations mature, your expertise enables them to enhance product adoption and user experience. Our focus on continual service improvement models is a key differentiator. You will help customers in day‑to‑day queries, create extensions, provide enrichment to the implemented product, support migration to the cloud, participate in release management activities for quarterly releases, and be part of the customer business teams to enable them to achieve key business process KPI(s).

You are in the driver seat. We offer services in all major SaaS, Apps Unlimited, and Analytics products. You will have the opportunity to learn additional products and develop cross‑functional knowledge across a suite of products and platforms. A candidate can explore working in other divisions of Oracle to enhance their expertise after a minimum period in our organization. We have requirements in all Fusion products.

Similarly, we need technology experts in PaaS such as Oracle Analytics Cloud Services, Visual Builder Cloud Services, Oracle Integration Services and many others as Oracle embraces new innovation. Once you join, you may undergo training in one of the SaaS products. If you have expertise in one and want to expand your horizon across, we provide options subject to availability provided that you have the aspiration, capability and commitment to the technology.

Our engagements with customers are at all levels from an end user to an executive. This gives you the flexibility.

At Oracle, we don’t just respect differences — we celebrate them. We believe that innovation starts with inclusion, and that to create the future, we need people with a diverse set of backgrounds, perspectives, and abilities. That’s why we’re committed to creating a workplace where all kinds of people can do their best work. When everyone’s voice is heard and valued, we’re inspired to go beyond what’s been done before.

Career Level - IC4

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