Senior Product Data Analyst

Booksy connects beauty, wellness and health professionals with local customers, powering millions of appointments annually. As a Booksy employee, you'll join a team of 800+ around the world building the fastest growing appointments marketplace. Regardless of the position you hold, you'll make a direct impact every day helping our providers grow their businesses and build loyal client relationships in their communities.

Working in a rapidly growing, ever‑changing scale‑up comes with its own set of opportunities and challenges. If you prefer a stable environment with clear processes and structures, this may not be the right fit. If you enjoy inventively solving problems, helping create clarity when things get confusing, and prioritising your own path within ambiguity, you’ll love the opportunities available to grow your career at Booksy.

Be the destination for scheduling, empowering service providers to thrive and consumers to discover and book services.

• People first:
  We empower and elevate the service provider, the consumer, and their communities
• Act like an owner:
  We take responsibility for our actions and their results
• Work as a team:
  We collaborate and care about the success of our team and others
• Shoot for the moon:
  We have ambitious goals and overcome obstacles with tenacity.

• Drive insights:
  Understand funnels, ecosystems, user behaviors, and long‑term trends in the adoption of our products to identify opportunities for step‑changes of specific customer segments
• Metric definition:
  Define and analyze key metrics that reflect the success of products and allow us to monitor the health of product adoption in the markets we serve
• Growth opportunities:
  Identify growth opportunities, remove barriers for product adoption, retention, engagement, and/or monetization through quantitative analysis, data mining, and the presentation of data to see beyond the numbers and understand how our merchants and consumers interact with Booksy products
• Reporting:
  Prepare, monitor and adjust reports and reporting tools to best contribute to Product Team results
• Collaboration:
  
  Cooperate with Product Teams to support them in their product related decisions based on data
• Process automation:
  Lead efforts to automate data management and reporting processes, working closely with Business Intelligence Analysts and Data Engineers to enhance efficiency
• Ownership:
  Take ownership of the more complex business challenges, owning them end to end with minimal levels of support
• Stakeholder collaboration:
  Consult with senior stakeholders across the organisation to understand their business needs and determine the best data / analytics approach delivering value from our data in a clear and actionable manner
• Co‑responsible for driving the development of the domain and mentoring less experienced analysts

• Extensive experience in an analytical role dealing with large volumes of data
• Excellent experience working with databases and strong knowledge of SQL (Big Query would be an asset) to create complex queries and analyses
• Strong experience with product optimisation or growth work (e.g., product A/B testing, funnel/website optimisation, conversion analysis, events monitoring)
• Collaboration:
  
  Ability to collaborate and communicate effectively within the team, with internal stakeholders (product managers, engineers, UX designers, data engineers)
• Data‑driven insights:
  Proven experience in providing insights and recommendations based on data analysis
• Communication skills:
  Excellent verbal and written communication skills, with the ability to present complex findings to both technical and non‑technical audiences
• Data visualization:
  Familiarity with data visualisation tools like Power
  
  BI, Looker, Tableau, Qlik View, or others
• Educational background: A higher degree in statistics, mathematics, or another technical field
• Language skills:
  Proficiency in spoken and written English

Mid‑Senior level

Full‑time

Analyst

Internet Marketplace Platforms