ServiceNow Platform Architect

Aon sp. z o.o. Service Now Platform Architect

Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

• Analyze and translate business information and technical requirements into an architectural blueprint that outlines solutions to achieve business goals.
• Defines reference architecture and is the custodian updated architecture diagrams for platform.
• Drives standardization and best practice platform management, enabling focus on value delivery.
• Institute technical governance to optimize platform performance and minimize long-term technical risk.
• Enable rapid upgrades to new features and innovation that drive new value.
• Defines, guides, and supports the execution of technical governance processes.
• Helps develop standards and practices for maintaining the Service Now architecture model.
• Aids in developing standards and practices for maintaining the health of the Service Now platform.
• Provides technical evaluation of demands against Service Now platform architecture, platform capabilities, and best practice.
• Ensures platform alignment with the business strategy.
• Creates and maintains a detailed view of the existing architecture.
• Provides architectural controls to ensure the correct technical solutions are used when delivering business solutions.
• Resolves technical escalations, including responding to defects.
• Participates in process workshops.
• Works closely with enterprise architecture team
• Aids in migrating configuration across instances.
• Position Service Now as the system of action to enable the integrated digital transformation roadmap.
• Work with teams to optimize delivery operating model governance to ensure successful go-lives, end-user adoption and on-going support.

• 10+ years’ Service Now experience.
• Thorough knowledge on workflows, tables, script, flow designer and integration hub.
• Excellent communication & people skills with ability to work with diverse and remote teams.
• Knowledge and experience of Infrastructure Operations, migration as well as Service Now Integration with Third party system.
• Expert level understanding of client side and server-side scripting - business rules, script actions, script includes.
• Certified Technical Architects will be preferred.
• Certified in one or more of the following areas: CSA, CAD, ITSM, ITOM, HR, APM(EA)
• Understanding of ITIL framework

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self thermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at Rea or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.

Please attach CV in English only.

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