Scrum Master Job Jamestown area,Town of Poland New York USA,IT/Tech

Location: Town of Poland

SOFTSWISS is growing, and we are seeking a skilled Scrum Master to join our team. If you are driven by excellence and share our values, we would love to hear from you.

With our strong technical team, SOFTSWISS has created a secure iGaming platform that ensures the highest quality of service to clients worldwide. Through constant innovation, the iGaming Platform Team strives to maintain its competitive edge through state-of-the-art technology, providing clients with an unparalleled experience at any given time.

Purpose of the role:

Enable high-performing engineering teams by facilitating Agile practices, improving delivery efficiency, removing impediments, and driving continuous improvement across platform and infrastructure initiatives. The Scrum Master acts as a servant leader and coordination partner for cross-functional teams, ensuring effective collaboration, transparency, and sustainable delivery outcomes.

Key responsibilities:

Support multiple engineering teams within the Platform Department.
Facilitate Agile processes, remove impediments, improve delivery flow, and foster a culture of continuous improvement across platform and infrastructure-related initiatives.
Having strong coordination skills, technical understanding of platform environments, and the ability to work with cross-functional teams including Engineering, Architecture, Dev Ops, Product, and Operations.

Required Experience:

3+ years of experience as a Scrum Master in technical or platform teams.
Strong knowledge of Agile methodologies:
Scrum Kanban Lean principles.
Experience working with engineering, infrastructure, or platform departments.
Excellent facilitation and communication skills.
Strong conflict resolution and stakeholder management abilities.
Experience with Jira and Confluence.
Understanding of SDLC and software delivery processes.
Ability to manage multiple teams simultaneously.
Strong analytical and organizational skills.
Practical experience using AI-powered tools to improve Agile delivery processes and team productivity.
English and Russian proficiency at an upper-intermediate level (B2+)

Nice to have:

Experience in Gambling/Betting or other high-load regulated industries.
Background in product-driven companies.
Understanding of modern software engineering practices and team delivery challenges.
Agile or project management certifications (PSM, CSM, SAFe, PMP, etc.

Main Advantages

Private health insurance
Sports benefits
Free English lessons (online)
Local language courses
Paid time off
Maternity leave support
Referral program rewards
Upskilling, internal workshops, and participation in professional conferences and corporate events

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