Junior Cloud Operations Engineer

Alfa Systems, a leading global provider of enterprise software for the asset finance industry, is expanding its European footprint and has recently opened a new Poland Smart Hub in Gdańsk. As we continue to grow our Cloud Operations capabilities, we are looking for curious, motivated and detail-oriented individuals to join our team as Cloud Operations Engineers.

As a Cloud Operations Engineer, you will be part of the team responsible for the availability, stability and performance of Alfa’s cloud-hosted environments. Working closely with senior engineers, you will support our AWS-based infrastructure and Linux-based systems used by clients around the world.

This is a shift-based operational role (including evenings, nights and weekends on rotation), ensuring 24/7 coverage of mission‑critical services.

• Monitor and support cloud environments running on AWS (including services such as Cloud Formation, EC2, S3, RDS, etc.).
• Use and maintain AWS Cloud Formation tool for provisioning and updating environments.
• Perform daily operational checks, incident handling, patching and system maintenance.
• Follow defined processes, documentation and SLAs to ensure high service quality.
• Collaborate with senior engineers to resolve complex technical issues.
• Participate in continuous improvement initiatives and learn industry best practices.
• Take part in structured training and certification opportunities within cloud and operations.

• Interest in cloud technologies and operational work.
• Understanding of AWS or cloud concepts in general.
• Familiarity with Linux command-line usage.
• Understanding of IT infrastructure basics (networking, operating systems, monitoring).
• Strong problem-solving approach and attention to detail.
• Process-oriented mindset with the ability to work within structured operational frameworks (in.ex.
  
  ITIL).
• Good English communication skills (written and spoken).
• Exposure to a technical support, service desk, or operational process environment in an IT or technology setting, with an ability to follow structured processes and troubleshoot technical issues.

• Practical exposure to AWS Cloud Formation, EC2, S3, RDS.
• Familiarity with log aggregation and monitoring tools such as Sumo Logic, Splunk, or similar platforms.
• ITIL certification (e.g., ITIL Foundation).
• Certifications such as AWS Cloud Practitioner.
• Language certificates (in.ex. FCE).
• Experience working in a shift-based or support environment.

• A chance to join one of the fastest-growing teams in Alfa’s new Gdańsk Smart Hub.
• Full training and development plan, we will guide you through cloud fundamentals, AWS services, operations and best practices.
• Access to certification paths, internal workshops and mentoring.
• Work in a friendly, international and collaborative environment. You'll work closely with teams across the UK, Europe, US and APAC.
• Quarterly company events in EMEA (travel required up to 4x/year).
• Competitive salary and shift allowance.
• Private Medical Insurance.
• Group Life Insurance.
• Gym Membership Scheme.
• Pension Plan (PPK).
• Hybrid model: 2-3 days remote (after training period), rest from our coworking space at Olivia Centre, Gdańsk.