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T Hub - ServiceNow Senior Consultant with German
Job in
Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listed on 2026-06-12
Listing for:
T-Mobile Polska
Full Time
position Listed on 2026-06-12
Job specializations:
-
IT/Tech
IT Consultant, Systems Analyst, IT Project Manager
Job Description & How to Apply Below
Are you ready to take ownership of impactful Service Now projects and shape modern IT service environments?
We’re looking for a Service Now Senior Consultant who combines strong technical expertise with consulting skills to deliver high-quality ITSM solutions and drive real transformation for our clients.
Your RoleYou will lead and implement Service Now solutions end-to-end - from concept to delivery - with a strong focus on ITSM and Request Management
.
- Design and implement Service Now solutions (ITSM, Request Management)
- Translate business requirements into functional and technical architectures
- Configure and customize Service Now modules and integrations
- Work with Service Catalog, Flow Designer, and Employee Center
- Structure and manage CMDB for hardware assets
- Handle data imports using Import Sets and CSV processing
- Lead workshops, testing, and project delivery (Agile environment)
- Act as a technical lead for sub-projects or project teams
- Collaborate with stakeholders and present solutions
- Support and mentor junior team members
- 4+ years of hands‑on experience in Service Now implementation
- Strong expertise in Service Now ITSM
- Service Catalog & Flow Designer
- CMDB structuring
- Import Sets & data processing
- Employee Center (standard configuration)
- Solid understanding of ITIL (ITIL 4 certification is a plus)
- Service Now certifications (e.g. CIS ITSM)
- Experience working in Agile environments
- Strong communication, presentation, and consulting skills
- Ability to work independently and adapt to changing requirements
- Experience mentoring junior colleagues
- Fluent in English and German (C1) for project communication.
- Experience with SAM
- Knowledge of Crowd Strike data models
- Familiarity with AI Pro / ITSM Pro features
- Employment contract
- Additional day off on the occasion of birthdays/namedays
- Medical package and life insurance
- Benefit platform – you choose what you benefit from
- Access to training platforms to improve your knowledge
- I know Talent – training or money for referring friends to work
- Besides, with us you can count on access to our products and services at preferential terms and benefits, which you will read about below
Position Requirements
10+ Years
work experience
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