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Customer Operations & Analytics Lead; SaaS

Job in Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listing for: Optro
Full Time position
Listed on 2026-06-12
Job specializations:
  • IT/Tech
    Business Systems/ Tech Analyst, Data Analyst
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Customer Operations & Analytics Lead (SaaS)
Location: Town of Poland

Optro is seeking a Customer Operations & Analytics Manager to enhance the efficiency of our Client Advisory Services. In this role, you will help build our post-sales processes and ensure effective data-driven insights.

Applicants should have a bachelor's degree in a quantitative field and 3+ years of SaaS operations experience. Key tools include Salesforce, Tableau, and Snowflake. We offer competitive compensation along with a bonus program.

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