SAP Basis Admin

Job Description

Responsible for daily monitoring, maintenance, and optimization of SAP landscapes across multiple platforms including ECC, S/4

HANA, BW, CRM, SCM, and others. This role involves system administration, performance troubleshooting, backup, migration, and technical support, with on‑call duties as necessary.

• Daily System Monitoring and Maintenance
  • Perform daily checks on SAP systems to monitor performance and ensure optimal operation.
  • Oversee and manage SAP landscapes, including ECC, S/4
    
    HANA, BW, CRM, SCM, and other SAP systems.
• System Administration and Maintenance
  • Execute routine tasks such as system copies, patch applications, kernel updates, and database maintenance.
  • Install, configure, and maintain SAP systems, including new installations and updates for SAP applications, databases, and operating systems.
  • Apply release upgrades and support packages while adhering to SAP guidelines and best practices.
• Performance Monitoring and Troubleshooting
  • Monitor system performance, conduct troubleshooting activities, and resolve issues to ensure efficient SAP system functioning.
  • Analyze performance metrics, identify bottlenecks, and optimize SAP systems for improved efficiency.
  • Collaborate with functional teams to address system performance issues and optimize configurations.
• System Backup and Recovery
  • Implement backup and recovery processes for SAP systems to ensure data integrity and system availability.
• System Migration and Conversion
  • Plan and execute system migrations, both on‑premises and to cloud environments such as AWS, Azure, or SAP Cloud Platform.
  • Independently plan and execute S/4
    
    HANA system conversions.
• System Optimization
  • Regularly perform system tuning and capacity planning to maintain high availability and system performance.
• Technical Support
  • Provide Level 2 and Level 3 technical support for SAP Basis‑related issues.
  • Coordinate with SAP support and internal teams to resolve problems promptly.
  • Support incident, problem, and change management processes in compliance with ITIL standards.
• On‑Call Support
  • Participate in on‑call shifts to provide after‑hours support as needed.

• Required Qualifications
  • Education:
    
    Bachelor’s degree in computer science, information technology, engineering, or a related field preferred; equivalent professional experience may also be considered.
• Certifications (Preferred)
  • Certifications in SAP HANA, AWS Cloud Practitioner, Azure Fundamentals, or other cloud‑related certifications.
• Experience
  • 2 to 4 years of relevant work experience in SAP Basis administration.
• Type of Experience
  • 2–4 years of proven experience with SAP systems such as ECC or S/4
    
    HANA, including installation, upgrades, and system maintenance.
  • 2–4 years of hands‑on experience working with SAP HANA database, including setup, backup, and optimization.
  • At least 2 years of experience supporting system migrations to cloud environments (AWS, Azure, or SAP Cloud Platform).
  • At least 2 years of exposure to ITIL processes such as incident management, problem‑solving, and change management is highly desirable.
  • At least 2 years of troubleshooting performance bottlenecks and optimizing system efficiency.
• Technical Skills
  • Advanced level in SAP Basis administration tasks, including system monitoring, troubleshooting, and performance tuning.
  • Medium level knowledge of SAP HANA databases, including installation, configuration, backup, and recovery processes.
  • Advanced level in routine administrative tasks such as kernel updates, system copies, and patch applications.
  • Advanced level in system performance monitoring tools and techniques for identifying bottlenecks.
  • Beginner level in cloud platforms (AWS, Azure, or SAP Cloud Platform) and system migration processes.
  • Beginner level in ITIL processes for incident, problem, and change management.
  • Beginner level in managing system conversions to S/4
    
    HANA autonomously.
  • Beginner level experience with cloud environments and services, such as AWS, Azure, or Google Cloud Platform.
  • Beginner level knowledge of automation tools and scripting languages for system administration tasks.
  • Certifications in SAP Basis or related areas are preferred.
  • Willingness to participate in on‑call rotations for after‑hours support.
  • Ability to travel occasionally for training or business needs.
• Soft Skills
  • Problem‑solving:
    Ability to diagnose and resolve technical issues promptly and effectively.
  • Communication:
    Clear and concise communication skills for collaboration with cross‑functional teams.
  • Teamwork:
    Ability to work collaboratively within a team‑oriented environment.
  • Adaptability:
    Comfort in working in a dynamic, fast‑paced IT environment with shifting priorities.
  • Customer orientation:
    Strong commitment to understanding and delivering on user and business needs.
  • Attention to detail:
    High level of precision in executing technical tasks and documentation.
• Language Proficiency
  • Proficiency in English (spoken and written) to collaborate with global teams and vendors.