IT&D Senior Manager - E2E Sales Simplification and Architecture

IT&D Senior Manager - E2E Sales Simplification and Architecture About the role

TheIT&D Senior Manager, Sales Simplification & Transformationis the accountable owner of end‑to‑end Sales technology simplification, ensuring Reckitt transitions to a unified, rationalised, and future‑proof Sales ecosystem/architecture.

The role brings together commercial process expertise, strong understanding of Sales technology and data landscapes, and senior transformation leadership. It leads the shift from product‑and market‑driven solutions to capability‑led, globally consistent Sales platforms across channels and markets.

The role sets the principles, guardrails, and governance that shape the Sales Target Architecture north star and leads the definition of the target‑state direction in close partnership with Sales IT Leads and Enterprise Architecture / Platform teams. Through this, the role ensures simplification, reuse, and enterprise value creation, balancing capability standardisation, technology simplification, and quantified financial and cost outcomes. A critical focus is eliminating duplication, retiring legacy solutions, and accelerating delivery through clear direction and strong governance aligned to the Sales and IT&D long‑term strategy.

This role does not design or implement solution or enterprise architectures; it provides leadership, governance, and prioritisation to ensure Sales technology evolves as a simplified, financially sustainable business system.

• Lead the definition and evolution of the Sales Target Architecture direction, in partnership with IT capability and Enterprise Architecture teams
• Prioritise the Sales end‑state roadmap, explicitly balancing standardisation, simplification, and financial targets (TCO, run‑cost, investment efficiency)
• Drive technology, analytics, and tooling rationalisation across markets, eliminating duplication, fragmentation, and shadow IT
• Partner closely with
  
  IT Architecture team to ensure alignment with global platforms and enterprise standards
• Define and enforce
  
  Sales capability guardrails, workflow consistency, and interoperability principles to ensure scalable and coherent Sales solutions
• Build and maintainend‑to‑end Sales capability views by market archetype to support prioritizationand informed trade‑off decisions
• Identify and Drive retirement oflegacy tools, local builds, overlapping platforms, and cost‑heavy customizations
• Lead cross‑functionalgovernance forums to decide what is standardized, replaced, redesigned, or automated
• Quantify and trackvalue levers, including tool reduction, run‑cost savings, delivery acceleration, and reporting‑effort reduction

• Strong ownership mindset with the authority to drive enterprise‑level simplification
• Proven ability to combine commercial strategy with technology & architecture expertise (not solution architecture)
• Strong financial acumen, with experience making trade‑off decisions based on cost, value, and return
• Ability to challenge constructively and influence senior IT leaders
• Strong analytical mindset with focus on value, reuse, and sustainability
• High political intelligence and comfort navigating competing interests

Product Development, system development, Project Management, Programme Management, Design Thinking, Process Automisation, IT Service Management, Innovation Processes, Innovation, User Experience Design, Change Analyst, Change Management, Digital Transformation, Value Analysis, Change Management, Adoption, Technology Adoption Lifecycle, Stakeholder Relationship Management, Vendor Management, Outstanding Communication, stakeholder engagement, Digital Strategy, Product Solution Architecture, Cyber Security Strategy, Cyber Security, Data Privacy, Portfolio Management, Data Governance, Product Compliance, Media Analytics, advertising, Consumer Engagement, Market Value, Market Chain, Data Driven Practices, Advanced Analytics, Data Analytics, Governance.

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