Senior Business Analyst

Responsibilities

• Responsible for capturing, clarifying, tracking and governing business, regulatory and player-experience requirements to ensure Option A is defined, compliant and deliverable on time.
• Focus on requirements within the product scope; excludes player-facing UI/UX for 3rd-party apps/VLTs and technical/API documentation.
• Act as the central point for functional clarification, coordinating with SMEs, Product, Architecture, Delivery, Compliance, QA and external partners.
• Collect, consolidate and formalize requirements for the LoRo VLT opportunity.
• Create and maintain epics, user stories, acceptance criteria, dependencies and traceability in JIRA.
• Ensure end-to-end traceability between LoRo requirements, JIRA Epics/Stories and final acceptance.
• Support scope governance: define baseline vs custom behaviour, out-of-scope items and transitional requirements.
• Define and clarify user journeys, game configuration, pool logic, multiplier mechanics and integrations with 3rd-party player experiences.
• Ensure all requirements align with regulatory obligations, approvals and compliance constraints.
• Work closely with Architects/Tech Leads and QA Leads throughout elicitation and delivery lifecycle.

• Proven experience as a Business Analyst in complex technology or gaming/lottery environments.
• Strong experience with requirements gathering, clarification, and stakeholder management.
• Hands-on experience managing epics, stories, and traceability in JIRA.
• Ability to translate high-level business and regulatory requirements into detailed functional scope.
• Experience working with cross-functional teams including Product, Architecture, Delivery, QA, Compliance, and external partners.
• Understanding of end-to-end player journeys and orchestration systems.
• Knowledge of regulatory and compliance-driven delivery environments.
• Strong analytical, documentation, and communication skills. Experience supporting UAT/CAT and defining acceptance criteria.
• Ability to manage scope, dependencies, and requirement lifecycle governance.