Senior ServiceNow Architect

Are you ready to shape the future of digital transformation? As a Senior Service Now Architect at EPAM, you will lead our Service Now Practice into its next era of innovation. You’ll be a key driver in EPAM’s end-to-end digital transformation capabilities, working at the intersection of cloud, data, and AI to deliver unified, scalable enterprise solutions that create real business impact.

If you thrive on tackling complex challenges and inspiring teams to reach their full potential, this is your opportunity to make a lasting mark on our practice. Ready to architect the future? Apply now and let’s build something extraordinary together.

• Design and implement cutting-edge Service Now solutions that drive business excellence and empower our clients to work smarter, faster, and better.
• Push the boundaries of what’s possible with Service Now, leveraging the latest platform capabilities to deliver transformative results.
• Guide talented engineers and developers, fostering a culture of collaboration, growth, and continuous learning.
• Manage practice consultancy artefacts in the Knowledge Base.
• Collaborate with Service Now, other partners, and our clients to understand their needs and translate them into powerful, scalable Service Now architectures.
• Architect and design products and solutions using the Service Now modules and build EPAM IP.
• Set the standard for Service Now development, integration, and governance, ensuring quality, security, and performance at every step.
• Design for AI and drive the AI agenda in Service Now projects.
• Support marketing activities (campaigns, events).
• Organize Service Now Townhalls and Sales Bootcamps/‘SNUGs’ to share knowledge and achievements.

• Passionate Architect:
  You bring deep Service Now expertise (12+ years) and a proven track record of delivering enterprise-grade solutions.
• Creative Problem-Solver:
  You see opportunity in complexity and thrive in fast-paced, dynamic environments.
• Natural Leader:
  You inspire trust, drive change, and bring out the best in your teams.
• Lifelong Learner:
  You stay ahead of industry trends and eagerly explore new technologies.
• Certified Professional:
  Service Now certifications (CSA, CIS, CAD, or others) are highly desirable.
• Excellent written and verbal communication skills in English (B2+ level).