Technical Project Manager II

Technical Project Manager – Professional Services

• Collaborating with account teams to evaluate customer architecture and deliver the best of class solutions.
• Ensuring customer success by focusing on best practice, helping develop a long-term web performance and security strategy.
• Partnering cross-functionally to review and ensure integration efficiency, deliver high quality service and ensure customer engagement.
• Identifying service enhancements and potential problems to ensure continuous improvements to quality of customer service.
• Participating on internal projects to contribute to best practices, improving our methodology and quality of integrations.
• Mentoring and coaching other team members to share skills and knowledge and to help team development.

• Demonstrate experience in a customer-facing role within the IT industry.
• Have experience in web technologies such as HTTP/DNS or other Web Development methodologies and languages.
• Demonstrate excellent communication skills and be able to present to various stakeholders.
• Have the ability to be a technical consultant building trusted relationships with stakeholders across various levels.
• Demonstrate experience in managing and delivering technical projects with an ability to manage multiple priorities simultaneously.
• Enjoy working as part of a global team with a real can-do attitude.