Senior Observability Engineer; Production Resilience

Senior Observability Engineer (Production Resilience)

Poland

• Job Identification 9382
• Job Category Information Technology
• Locations Poland

Role :

Senior Observability Engineer

Senior Observability Engineer (Production Resilience) is a recent role in the organization that is in line with the evolution of the IT Production mission and Master Control Room concept. The role is in permanent dialogue with the Production monitoring teams, the System Engineering Monitoring team, the Application owners and Component owners and Business representatives to improve monitoring/observability, identify and eliminate Production risk areas and blind spots.

This is not a pure operational or monitoring role; it requires the ability to challenge existing setups, drive improvements, and influence multiple teams. You should be comfortable operating at system level rather than component level, understanding end-to-end flows and risks across services.

More specifically:

• oversees maintenance and development of observability scenario owned by Production.
• helps to identify blind spots and triggers component/application owners to eliminate them thanks to additional data feeds or queries
• supports projects and component/application owners to assess and meet the requirements on monitoring/observability solutions and implementation.
• supports Business in their needs to implement Service monitoring.
• master the incident management process
• has proven senior expertise in using observability product, especially the Splunk software.

The Senior Observability Engineer (Production Resilience) function belong to the following generic System Engineer function in our internal IT functions’ classification:

Division:
Group Technology Services (GTS)

The core of IT System Management lies in the scanning, evaluating, selecting, adopting and decommissioning of core technologies for the Euroclear IT infrastructure environments. This requires the function holder not only to maintain close relationships with the key technology providers, but also to develop a consistent technology strategy and life-cycle management plans backed up with a forward looking hardware and software budget (capital expenditure as well as operating expenditure).

Typical activities within the IT System Management job description are:

• Designing, developing, implementing and supporting IT infrastructure solutions to support business opportunities in alignment with the enterprise architecture direction and standards
• Performing technical planning to select and implement appropriate technology for supporting business solutions at an affordable cost
• Providing adequate level of expertise to support and troubleshoot infrastructure issues in case of problems
• Assessing the compatibility and integration of products/services proposed as standards in order to ensure an integrated architecture across interdependent technologies.

Role and Responsibilities :

• Identify best practices and client performance gaps, if any
• Use tools to identify, align, and change the factors that affect performance, stability, and teaming
• Responsible for understanding and assessing a client’s business operations, identifying issues and opportunities and recommending appropriate solutions.
• Ensure proper translation of business requirements into knowledge, technology, and organization specifications that satisfy the client’s strategic and operational objectives
• Develop business cases and performs impact analysis, thereby engaging a wide range of stakeholders within business and IT
• Work with business system colleagues to analyze the high-level information requirements and information flows required to support better processes, and supports business system colleagues through the development process
• Ensure appropriate security and governance controls are in place with regular recertification
• Have specific expertise and leads knowledge development within a specific discipline or industry
• Stakeholders are on the highest IT level
• Recommend acquisition of new hardware, software, and/or telecommunications systems
• May perform the team lead activities for the domain as well as ensure the overall development of the team members
• Foc…