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Escalation Engineer - 2nd/3rd Line Support
Job in
Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listed on 2026-06-26
Listing for:
DataWalk
Full Time
position Listed on 2026-06-26
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, Cybersecurity, Unix/Linux
Job Description & How to Apply Below
A high-tech software product company is seeking a Technical Support Specialist (2nd/3rd Line) to focus on in-depth troubleshooting across their platform. The ideal candidate will have a solid understanding of IT concepts, proven experience in UNIX/Linux system administration, and strong skills in SQL and scripting. The role involves managing incidents, engaging with technical staff, and preparing documentation while offering a remote and flexible working environment with competitive benefits.
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