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Manager Technical Training Silvus

Job in Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listing for: Dormont Manufacturing Co
Full Time, Apprenticeship/Internship position
Listed on 2026-07-04
Job specializations:
  • IT/Tech
    Technical Support, IT Support, Technical Writer, Technical Sales
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Location: Town of Poland

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department Overview

Department Overview
Silvus Technologies is dedicated to one mission: connecting those who keep us safe. We do so by delivering the most advanced Mobile Ad-hoc Network (MANET) radios powered by our custom and ever-evolving Mobile-Networked MIMO waveform. Together, our radios and waveform provide vital communications for mission-critical applications in the harshest environments from underground tunnels to high-altitude balloons.

Would you like to join an incredibly talented group of people, doing very challenging work, with the prime directive of “Keeping Our Heroes Connected”? Silvus’ rapid growth is fueled by a focus on research and innovation and a team of the most passionate, skilled, and creative thinking individuals.

Job Description

THE OPPORTUNITY

The Manager Technical Training reports to the Director International Sales & Business Development.

In this role, you will be the catalyst for our technical sales excellence
. Your primary mission is to master the technical intricacies of our MANET and MIMO technology and translate them into high-impact, operational training programs. We are looking for a technically savvy individual - someone who has the intellectual curiosity to dive deep into the details, but the communication talent to make that knowledge accessible and actionable for others.

After your initial onboarding, you will independently lead the delivery of these trainings, ensuring the sales team doesn’t just hear the facts, but truly ‘takes them away’ to win in the field. While internal experts will support you in structuring the content, you are the face and the voice that brings our technical value proposition to life.

RESPONSIBILITIES:
  • Onboarding & Delivery :
    Design, own, and execute the Sales Onboarding & Enablement Program. You will assume full ownership of the classroom and field-based delivery of technical modules. Your mission is to explain the “why” behind the technology, ensuring new hires are “customer-ready”.

  • Technical Training Leadership: Lead training sessions with a focus on technical pillars (e.g., MN-MIMO theory, Spec Dom, SDR hardware), ensuring the global sales force maintains technical excellence.

  • Continuous Learning: Develop and manage a recurring “Refresher & Advanced Skills” calendar to keep the team ahead of the curve on new features like firmware-driven swarm coordination.

  • Product-Sales Bridge: Develop “Sales Delta” training for new product launches, focusing on technical positioning, mission-impact storytelling, and competitive framing.

  • Proficiency Governance: Implement a structured feedback loop and skill-level tracking system (Skill Matrix) to proactively identify and address technical gaps.

  • Content creation: Maintain the Master Training Library and develop high-impact training materials, including technical manuals, interactive presentation decks, and modular e-learning content, ensuring all materials are tailored to the specific needs.

  • Operational & Resource Orchestration: Orchestrate the logistics and resources required for global training programs, including scheduling, hardware/radio allocation, and coordination with internal stakeholders to ensure seamless program delivery.

  • Field Mentoring: Coordinate the post-onboarding phase (Weeks 3-8) and conduct “check‑rides” (field demo evaluations) to ensure theoretical knowledge translates to field success.

Basic Requirements

REQUIRED QUALIFICATIONS:

  • Technical background: based on Bachelor’s degree or equivalent with relevant experience (e.g., telecommunications, advanced IP Networking, tactical systems integration).

  • 3+ years of experience in Technical Enablement or Sales Operations
    .

  • Exceptional Communication

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