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AI & Automation Architect – IT Service Desk
Job in
Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listed on 2026-07-14
Listing for:
Talent Complete
Full Time
position Listed on 2026-07-14
Job specializations:
-
IT/Tech
AI Business & Operations
Job Description & How to Apply Below
Talent Complete is seeking a hands-on AI developer to transform our Global IT Service Desk with scalable AI solutions. You will design and deliver AI-enabled capabilities that improve user experience, boost self-service adoption, and reduce manual effort.
This role emphasizes practical impact over traditional service desk tasks, focusing on measurable value, including automation of common tasks in Service Now and Power Automate, plus analytics to show ROI and deflection of tickets.
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