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Implementation Team Lead

Job in Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listing for: Billennium
Full Time position
Listed on 2026-08-08
Job specializations:
  • IT/Tech
    Change Management, IT Project Manager
Salary/Wage Range or Industry Benchmark: 48000 - 70000 USD Yearly USD 48000.00 70000.00 YEAR
Job Description & How to Apply Below
Location: Town of Poland

Billennium is a global technology company with over 20 years of experience, helping organizations accelerate their digital transformation. We combine technology, business expertise, and a people-first approach to deliver solutions that create real value for our clients. Join a team that values collaboration, innovation, and continuous development.

About the role

As an Implementation Team Leader
, you will combine hands‑on delivery leadership with people management, ensuring successful end‑to‑end implementations of enova
365 HR & Payroll
solutions. You will lead a team of implementation consultants, drive delivery excellence, support key client engagements, and collaborate across multiple business functions to ensure high‑quality customer outcomes.

Office visits in Katowice once/twice per month. To be determined

Your responsibilities:
  • Lead, mentor, and develop a team of enova
    365 implementation consultants through onboarding, coaching, feedback, and performance reviews
  • Plan and allocate team resources, including capacity management, prioritization, and coverage planning
  • Take ownership of the quality and timely delivery of end‑to‑end enova
    365 HR & Payroll implementations
  • Oversee implementation phases including business analysis, system configuration, data migration, UAT testing, and go‑live activities
  • Act as the first escalation point for delivery challenges and customer concerns
  • Cooperate closely with Operations, Payroll Operations, Project Managers, IT & Integration teams, international stakeholders, and other business partners
  • Ensure smooth transition of implemented solutions to Payroll Operations teams
  • Support effort estimations, solution scoping, and presales activities when required
  • Drive standardization and continuous improvement of implementation methodologies, templates, playbooks, and best practices
  • Foster a culture of collaboration, accountability, quality, and customer focus
Must have:
  • Expert knowledge of the enova
    365
    system
  • Strong knowledge of Polish HR & Payroll regulations and processes
  • Solid understanding of end‑to‑end software implementation projects
  • Previous experience leading and developing teams
  • Fluent Polish and English (spoken and written)
  • Excellent communication and stakeholder management skills
  • Strong problem‑solving and decision‑making abilities
  • Proactive approach to resolving delivery and customer issues
  • High level of organization, ownership, and attention to detail
  • Customer‑centric mindset with the ability to balance business needs and operational standards
Nice to have:
  • Experience working with payroll outsourcing or managed payroll services
  • Knowledge of HR & Payroll system integrations and data migration processes
  • Experience supporting presales, estimations, or solution design workshops
  • Project management or implementation management experience
  • Familiarity with international HR & Payroll environments
  • Experience driving process improvements and operational excellence initiatives
What we offer:
  • Stable employment and long‑term career opportunities
  • Access to professional development programs, training, and certifications
  • Opportunity to work with experienced professionals in an international environment
  • Flexible work model and work‑life balance support
  • Private healthcare and additional employee benefits
  • Collaborative culture built on trust, knowledge sharing, and continuous improvement
  • Participation in innovative projects for recognized clients
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