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Senior Technical Support Engineer - 24/7 Global Incident & IAM
Job in
Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listed on 2026-08-08
Listing for:
Intellias
Full Time
position Listed on 2026-08-08
Job specializations:
-
IT/Tech
IT Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
Intellias is hiring for a robust Technical Support professional to join our cross-functional team. You will respond to incidents, perform advanced troubleshooting, and manage user access across multiple SaaS platforms.
The role requires MCOS/Mac provisioning and strong ITIL knowledge, with 24/7 shift coverage. You will work with tools like Jira, Confluence, Zendesk, Okta, Slack, Zoom, and Google Workspace, ensuring smooth operations and timely resolutions for a global client base.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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