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Solution Architect

Job in Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listing for: Doxis
Full Time position
Listed on 2026-08-22
Job specializations:
  • IT/Tech
    IT Consultant
Salary/Wage Range or Industry Benchmark: 80000 - 110000 USD Yearly USD 80000.00 110000.00 YEAR
Job Description & How to Apply Below
Location: Town of Poland

As a Solution Architect, you guide customers and internal teams, share knowledge, and act as a mentor. Using our Doxis Suite, you design tailored solutions and support projects from initial concept through to implementation, ensuring the long-term value of the software. In addition, you optimize internal processes, train colleagues, and successfully handle complex challenges. Are you ready to make an impact?

Join our team and help shape the future of businesses.

Your responsibilities
  • Close collaboration with customers to understand their needs and develop sustainable, long-term solutions
  • Leading the technical aspects of scoping sessions and working closely with project managers to ensure the successful implementation and delivery of complex customer projects
  • Gathering business requirements and translating them into detailed technical specifications and actionable solutions
  • Working with cross-functional teams, including product management, development, and service sales management, to ensure aligned and cohesive project delivery
  • Building and maintaining strong relationships with key customers and stakeholders
  • Contributing to business strategy in collaboration with senior leadership and reporting directly to executive management
  • Acting as a coach and mentor for team members
  • Driving digital transformation and innovation by staying ahead of technological trends
  • Supporting marketing with technical presentations and content creation
What you bring with you
  • At least 5 years of experience as a Senior Consultant in the content management field or 3 to 4 years of experience as a Solution Architect
  • Experience in analyzing business processes and integrating cross-application data models, along with strong technical expertise in designing and implementing project solutions
  • Proven experience in gathering business requirements and creating design documents at both technical and business levels
  • Demonstrated project management skills to plan, execute, and deliver projects within time and budget constraints
  • Excellent communication, presentation, and leadership skills, with the ability to educate customers and build trusted advisor relationships
  • A solution-oriented mindset, a hands-on approach, and a strong commitment to continuous improvement
  • Desirable skills include experience with programming languages such as Java, knowledge of database management such as SQL, and familiarity with SAP or other ERP systems, as well as cloud technologies
  • Fluency in English and French with strong communication skills
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