Global IT Business Analysis Expert

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584789

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

At CEVA Logistics, weRise in Motion. Your career is always on the move,growingas fast and as far as your ambition takes you. Join a global team ofnearly 200nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact.

This is more than a job.

It’sa journey on which you rise.

The IT Business Analyst is responsible for the structured implementation of new and existing IT solutions, ensuring alignment with business requirements across CEVA operations and customer environments.

The role focuses on delivering specialized IT solutions related to Warehouse Management Systems (WMS), Carrier Management Integration Systems (CIMS), and other operational platforms. It requires close collaboration with Solution Design, Operations, and clients to analyse business needs, define system functionalities, and ensure successful implementation.

The IT Business Analyst plays a key role in translating business requirements into technical specifications, supporting testing phases, and driving user adoption through training and post-implementation support.

• Analyse and document business requirements, including mapping “as-is” and “to-be” processes, and validate them with IT and business stakeholders.
• Facilitate or lead workshops to gather requirements, perform gap analysis, and ensure completeness of functional scope.
• Produce high-quality project documentation aligned with project management standards and methodologies.
• Prepare test strategies, execute system testing, and support User Acceptance Testing (UAT).
• Support implementation activities and provide post-go-live assistance to ensure successful delivery.
• Maintain strong relationships with customers, business teams, and IT stakeholders to ensure effective collaboration.
• Provide consultancy on logistics processes and IT systems to internal and external stakeholders.
• Deliver training to key users and prepare management presentations when required.

• Reports to: IT Project Portfolio Director / IT Delivery Head
• Direct reports: None
• Indirect collaboration: May coordinate with project resources (0–12+) in a matrix environment

• Customer IT teams
• Customer vendor and technology partners

• Global IT teams (Centers of Excellence, Enterprise Architecture, Service Management)
• Business Process Engineers, key users and super users
• Solution Design and Operations teams
• IT Business Analysts and project delivery teams (Project Managers, Test Managers)

• Collaborate closely with stakeholders to align IT solutions with business needs
• Ensure continuous communication on project progress, risks, and outcomes
• Support effective coordination between technical and operational teams

• Accountable for delivering assigned tasks within project timelines and scope

• Bachelor’s degree in IT, Logistics, or related field
• Certifications in Business Analysis (CBAP, PMI-PBA)
• Project Management certifications (Agile or Waterfall)
• Additional technical or engineering qualifications

• Minimum 5 years of experience in an international logistics environment
• Proven experience in IT business analysis…