Technical Sales Manager, Coatings Europe

This is a position within the business segment Coatings in the EMEA region, with a specific focus on MEA and Southern European countries, with the possibility to further expand to other countries. The aim of the position is to achieve business growth by understanding market needs and customers goals, providing technical insights on how to achieve such goals and finally finding solutions which are both technically and commercially viable with Elementis products.

The Technical Sales Manager builds and maintain relationship with key customers and Distributors, works closely with Sales Managers in the regions, cooperate with Marketing and R&D functions in order to build strong value proposition with Elementis products and drive future Innovation. In addition, the position will work on a number of projects within the organization.

Responsibilities

- You drive business growth by developing solutions for customers with Elementis products.

- You develop and enhance technical relationship with current and new customers.

- - - You provide technical support and regular training to the Coatings sales team, distributors and customers in the Region.

- You identify and line-up New Business Opportunities in line with the business strategy.

- You support the Sales Managers to accelerate New Business Opportunities at all level through regular customer visits.

- Y ou provide after sales support, visit customers, answer technical questions, ensure customers remains satisfied with Elementis technical support, including technical complaints management.

- You identify markets and customers’ needs and develop sound value propositions.

- - You participate and/or co-lead new product launches and various projects in cooperation with Marketing and R&D.

Communicates effectively: Effective communication enables you to articulate the questions and requirements of the customers and be clear when presenting to customers.

Action oriented: Must be able to work independently, taking on new opportunities and tough challenges with a sense of urgency to ensure customer’s questions are addressed in a timely manner. This is crucial to ensure customer satisfaction.

Plan and align: Planning, aligning and organization is crucial in managing the multiple tasks and projects this role will have to undertake  enables you to execute the tasks with precision, maximize productivity and achieve desired outcomes. Flexibility will be key in addressing change of priorities.

Collaboration: Effective collaboration ensures you can properly work with Regional Sales Managers and all other Support Functions, mainly Marketing and R&D.

Drives results: P aying close attention to detail and being results and performance driven helps supports the region to maximize Sales. A roll-up-your-sleeves work style would be effective; a results-oriented perspective is integral to the success of this candidate.

Decision making

- Balancing risk, commercial considerations, and customer expectations.

- Balancing Technical Feasibility vs. Commercial Viability.

- Making Decisions Under Uncertainty.

Technical Knowledge and Skills

• Experience should include a strong customer orientation and demonstrate flexibility in addressing changing priorities and demands.
• Demonstrated ability to function in an action-oriented environment, which is dependent on cross-functional cooperation is imperative.
• Candidates should be entrepreneurial in nature and collaborative in personality yet they must be polished and able to achieve results by influencing others,
• A proven problem-solver, who anticipates and addresses business issues, is critical. The ideal candidate will be one who is energized by problem resolution and looking for…