Facilities Specialist

Overview

At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration.

Just as our employees are committed to helping our customers manage their finances, we’re committed to our employees. After all, they make it happen for our customers every day.

To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advanced opportunities. As an equal‑opportunity workplace and affirmative‑action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.

A facilities Specialist performs various repairs, renovations, or remodeling projects to correct building deficiencies and improve customer service efficiency. They also perform routine and preventative maintenance tasks for plumbing, electrical, lighting, and HVAC systems at all assigned facilities that are bank‑owned or leased under minimal supervision.

• Provide exemplary customer service (internal and external).
• Perform repairs, renovations, or remodeling to correct building deficiencies and improve customer service efficiency.
• Perform routine maintenance repairs and preventive maintenance tasks for plumbing, electrical, lighting, and HVAC systems at all assigned bank‑owned or leased facilities.
• Assist with other general maintenance functions including seasonal maintenance tasks (e.g., snow removal and lawn care).
• Assist with testing of emergency generators, when applicable.
• Complete facilities inspection reports to assist in the assessment of deficiencies and plans for corrective action.
• May be required to lift 50 pounds and perform laborer functions such as climbing and shoveling.
• Maintain knowledge of and demonstrate compliance with all laws and regulations applicable to this position, and ensure adherence to policies, procedures, and internal controls, and meet all training requirements in a timely manner.
• Work indoors or outdoors in all weather conditions; the work environment may be noisy.
• Be familiar with numerous tools and use appropriate safety features.
• Travel (2 hours or more) may be required to reach job sites.
• Provide assistance to the Facilities Department and the Bank in achieving their annual goals.

• High school diploma.
• Two-year college degree in a related field and/or specialized training in a related trade preferred.
• General knowledge of HVAC, plumbing, masonry, painting, electrical, and carpentry.
• Ability to use necessary tools and equipment.
• Valid driver’s license.
• Ability to lift 50 lbs.
• No fear of heights.
• Flexibility to travel and adjust daily work schedules as needed.
• Minimum 2 years in facilities maintenance or construction, with experience performing routine repairs to heating, air conditioning, lighting, and electrical and plumbing systems. Experience with multiple facilities preferred.
• All applicants must be 18 years of age or older.

Compensation: USD $20.00–$26.49 per hour, commensurate with experience, plus potential for an annual merit increase. In addition, the position offers benefits including 11 paid holidays, paid vacation, medical, vision, and dental insurance, 401(k) with generous match, pension, tuition reimbursement, banking discounts, and more.

Physical Demands: The job requires standing, walking, sitting, using hands, reaching, and speaking. The employee may lift and/or move up to 50 pounds. The candidate must have close vision and ability to focus.

The Company is an affirmative‑action, equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state or local law.

The Company will make reasonable accommodations for qualified individuals with a disability. If you have a physical or mental impairment and would like to request an accommodation with respect to the application process, please contact the Human Resources Department.