Appliance Repair Technician

Your Responsibilities as an Appliance Technician

As an Appliance Repair Technician, you are the key component in providing excellent customer service by delivering high‑quality maintenance services for our customers’ appliances.

Here are your primary responsibilities:

• Diagnose and repair home appliances and equipment.
• Provide cost estimates for repairs.
• Effectively communicate with the customer to ensure they understand the services needed.
• Order parts and ensure efficient use of company materials.
• Collect payment for work performed.

Exceptional Customer Service: In this role, you are the face of the company. You must deliver a great customer experience, showing empathy toward the customer, and accurately diagnose and solve their problem so they can get back to running an efficient household.

Getting from Diagnosis to Solution: You aren’t just there to explain what’s wrong – you also need to help the customer understand what needs to be done so that you can resolve their issues quickly.

Quality of Work: This role requires critical thinking skills and strong problem‑solving ability to ensure that our customers are satisfied and the job is fixed correctly the first time.

Efficiency: To respond to all of our customer’s needs for the day, you’ll need to be efficient with your time and the speed at which you can complete repairs.

Punctuality and Reliability: Our customers are anxiously waiting for your help! To deliver a great experience, you need to be available and show up on time.

Pride in the Details: Keep your work vehicle clean and organized, and value attention to detail in completing customer information and reports.

Ongoing Training: New appliances and features come out all the time. You should be willing to research new equipment and take advantage of training opportunities to expand your knowledge and skills.

The following are the minimum requirements to be considered for the Appliance Technician position.

• High school diploma or equivalent
• Valid driver’s license and clean driving record
• Previous experience of one year or more in appliance repair is a plus

The pay range for this position is $18.00 to $25.00 per hour, depending on your experience in appliance repair. You also will have the opportunity to earn bonuses and commissions.

• No nights or weekends
  :
  We value having a solid work‑life balance.
• Paid Training
  :
  We will train you and help you build a career. The Mr. Appliance Academy is designed to take you from Apprentice to Master Technician quickly.
• Bonus & Incentives
  :
  We reward hard work with generous bonuses and incentive pay.
• Company‑Provided Perks
  :
  We provide you with a company vehicle and iPad.
• Benefits
  :
  Health, Dental, and Vision benefits are offered after 90 days of employment.
• PTO
  :
  Paid time off each year.
• Fun Team Environment
  :
  We stand by our culture and build our team with people that love what they do.

If you enjoy taking care of the customer, are awesome at troubleshooting, and love working with your hands and technology, a career liance as an Appliance Repair Technician could be your future!