Field Service Technician II

Field Service Technician II (Monthly Performance Based Technician Bonus)

Hourly range $19.00-$21.00, depending on experience. Monthly Performance Based Technician Bonus up to $6,000 per year ($450 per month) plus an accelerator. Mileage reimbursement or fleet vehicle and gas card (based on availability).

Toshiba America Business Solutions is seeking a Field Service Technician in NY (Jamestown, Fredonia). Toshiba is an industry leader in equipment, digital displays, document security, and software solutions that keep businesses running brilliantly and efficiently.

As the Field Service Technician, you will positively impact the business and our customers through maintaining, servicing, and repairing their office equipment throughout the territory.

• Provide printer and copier maintenance, service, and repairs to customers
• Deliver product training efficiently and effectively
• Diagnose equipment issues and carry out installations and upgrades
• Make modifications, remove old units, and retrofit existing hardware
• Complete field calls according to priority while practicing effective time management
• Continuously enhance your technical skills for field assignments
• Rebuild components at the shop

• High School Diploma or GED
• A minimum of three years of experience in one or more of the following:
  • Technical repair, service & installation of copier/office equipment (Preferred)
  • Technical service, repair or training of Photo /software, printers, , or Fingerprint equipment
  • Experience providing mechanical support and repair for low voltage devices and equipment. Relevant experience may come from military/veteran service, cable installation, electrical work, automotive or mechanical repair
  • Technical service, repair or support of comparable products
• Advanced education or certification or internships in respective areas can be used to meet experience requirement
• Ability to lift 50 lbs. The job involves frequent bending, lifting, and reaching.
• Requires a valid state driver's license and minimum level of auto insurance coverage per Toshiba policy for positions entailing extensive use of personal car while on company business.

• Monthly Performance Based Technician Bonus up to $6,000 per year ($450 per month) plus an accelerator
• Group health coverage (medical, dental, & vision)
• Employee Assistance Programs
• Pre‑tax spending accounts
• 401(k) plan
• Pet Insurance
• Company provided life insurance
• Employee discounts
• Generous paid holiday schedule, paid vacation & sick/personal business/volunteer days

Toshiba America Business Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression, and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email Accommod to request accommodation.