Sales Trainer

Job Purpose

We are seeking an experienced Sales Trainer to join our world‑class retail team at Furniture land South. The Sales Trainer will be responsible for designing, delivering, and evaluating training programs that enhance the knowledge, skills, and performance of our sales staff. The ideal candidate will have a proven track record of developing effective training programs that result in increased sales, customer satisfaction, and employee engagement.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Develop and deliver effective sales training programs for new and existing employees
• Identify training needs and develop training plans to address them
• Use a variety of training techniques including classroom training, on‑the‑job training, e‑learning, and coaching to ensure that sales staff have the skills and knowledge needed to be successful
• Evaluate the effectiveness of training programs and make recommendations for improvements
• Collaborate with other departments such as HR, Marketing, and Operations to ensure that training programs are aligned with business goals and objectives
• Stay up to date with industry trends and best practices in sales training and incorporate them into training programs
• Work closely with the sales management team to ensure that training programs are meeting the needs of the sales staff and the business
• Focus on development of sales training techniques
• Assist in the creation and implementation of on‑going new hire education curriculum to ensure learning outcomes are achieved
• Draw upon a wide variety of techniques to ensure engagement, transfer of knowledge, and skill development during all training sessions
• Observe and assess learning needs of new Design Consultants; create customized instructional design plan; develop sales training content;
• Evaluate course development and make revisions of training materials to ensure courses adhere to standards, competencies, and organizational strategies
• Assist in development and facilitation of technology‑based training including PowerPoint, FLS Systems, CRM, Personal Marketing, Social Media
• Make recommendations to fulfill identified training opportunities within the Sales Education Department
• Assist in identifying vendor training needs based on feedback from Design Consultants
• Design and administer coaching/mentoring to support sales leaders; provide updates on employee performance & recommend appropriate learning methods
• Assist with development of courses with an emphasis on sales techniques, skills and product knowledge
• Manage multiple ongoing projects & demonstrate excellent organization skills
• Maintains professional and technical knowledge by attending educational workshops, reviewing processional publications, establishing personal networks and participating in professional societies
• Contributes to combined team effort by accomplishing related results as needed.
• Other duties as assigned.
• This is an onsite role.

Required

Education and Experience:

A Bachelor’s degree from an accredited University in Business, Communications, Human Resources, or related field and two years of sales training, or related experience or at least five years of sales training, sales, and or retail management experience.

Preferred

Education And Experience:

• Retail Sales training experience highly preferred.
• Proficient in MS Office Suite including PowerPoint, Excel, Word, Outlook, and e‑learning software.
• Excellent written and verbal communication skills.
• Experience with designing and delivering effective training programs.

This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers, photocopiers and smartphones.

While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and ability to adjust focus. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.