Administrator, I, System

Posting Details

Position Information

Administrator, I, System

Regular

Full-time

Jamestown Campus

At Guilford Technical Community College ( GTCC ), we are dedicated to transforming lives through education and creating a lasting impact on our community. We invite passionate and innovative individuals to join our mission-driven team, where you can enjoy afulfilling work-life balance and competitive benefits, including arobust pension plan. Our beautiful, well-maintained campuses provide an inspiring environment for both teaching and learning,within an atmosphere of collaboration and excellence.

At GTCC,you’ll be part of a supportive, dynamic, and inclusive culture committed to delivering exceptional results, making it a truly amazing place to work and thrive.

The System Administrator I (SA-I) is responsible for effective provisioning, installation/configuration, operation, and maintenance of the GTCC systems hardware, software and related infrastructure. The SA-I will assist in day-to-day activities ofthe department including maintaining servers and other GTCC systemsto ensure proper security, operation, and availability. The SA-Iwill assist project teams, address technical issues, and offer solutions supporting the college. These activities include technical strategy, research & development, and maintenance within the documented project life cycle.

S/He will monitor systems for proper operation, system maintenance, security-breaches andwill follow established process to standardize overall change management of the production environment, and server management;ensuring equipment is properly patched and maintained with software/ firmware updates. The SA-I will ensure successful backups of bothfiles and ERP data and capable of restoring data as necessary. This position works closely with the IT Systems Manager, Security Manager, Network Team, Service Delivery Team, and other System Administrators to resolve incidents, problems, tickets, and change requests.

Candidate will be required to achieve an appropriate,role-based certification within one year of hire date.

$56,391.86

We offer a competitive salary package that will be determined basedon the candidate's experience level and qualifications related tothe job. Compensation will be commensurate with your level of experience.

• Associates degree in information technology (computer science,computer information systems, programming or other related field) from an institutionally accredited college or university.

• Bachelor’s degree in information technology (computer science,computer information systems, programming or other related field) from an institutionally accredited college or university is strongly preferred.

• AWS Cloud Practitioner certification
• Role-based Microsoft certification

• Three years of experience in a technical support related field.

• Experience in an higher educational environment is preferred
• Experience with Soft Docs Eretrieve Document Management solution
• Experience with ( AWS ) Amazon Web Services Administration

• Adaptive troubleshooting and technical support abilities
• Demonstrated knowledge in supporting a virtual environment.
• Demonstrated knowledge of server configuration and repair
• Proven organizational, problem-solving and communication skills

• Demonstrated knowledge managing server security
• Ability to author and coordinate standard operating documents

The following (compliance) training is required and must be completed within the first 30 days of hire with annual refresher training thereafter:

• Ethics
• Safety/Shooter on Campus
• Personal Information Protection Training ( PIP )
• Anti-Discrimination/Harassment & Title IX
• Other training may be required as determined applicable.

Physical Activity:
Primarily sitting
Environmental Hazard(s):