Teller​/Customer Service Representative - Jamestown

Location

Jamestown

• Guaranteed 40 hours per week
• Monday - Friday: 8:30 AM - 5:30 PM
• Rotating Saturdays: 8:45 AM - 12:30 PM (earn an additional $5/hour for Saturdays)

$17.75-$18.75 per hour, with an additional $5/hr for Saturday shifts.

Work location:

In‑Office

Gate City Bank is hiring a full‑time Customer Service Representative for the Jamestown retail banking team. This role is ideal for someone who enjoys working with people, values accuracy, and wants to make a difference through exceptional service.

• Deliver top‑notch service by assisting customers with financial transactions and identifying ways to make banking simpler and more rewarding for them.
• Open new accounts and educate customers about our innovative products and services.
• Balance your cash drawer with precision and accuracy.
• Follow established policies, procedures, and service standards.

• High school diploma or equivalent required.
• 1-2 years of customer service, cash handling, or sales experience strongly preferred.
• Strong attention to detail and a passion for accuracy.
• Enthusiasm for creating positive customer experiences.

• Competitive pay: $17.75-$18.75 per hour, with an additional $5/hr for Saturday shifts.
• Career growth:
  Clear pathways for advancement and promotional opportunities.
• Full‑time hours: 40 hours each week at our Jamestown office.
• Comprehensive benefits:
  Medical/dental/vision insurance options, 401(k) match, PTO, wellness benefits, and more for all full‑time employees and eligible part‑time employees.

Gate City Bank is a member of the FDIC.

EOE/including Disability/Vets