Account Solution Engineer - A&D​/GovSI

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Job Category

Sales

Job Details

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we’re looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce’s core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Salesforce’s Aerospace & Defense and Government System Integrator practice sits at the intersection of enterprise cloud and mission‑critical national security programs. We serve defense primes (Lockheed Martin, Raytheon, Boeing, Northrop Grumman), government SIs (Leidos, SAIC, Booz Allen, Accenture Federal), and the broader A&D sector with solutions that meet NIST, FedRAMP High, CMMC, and DoD Impact Level requirements—and increasingly, with agentic AI capabilities that deliver measurable program value.

We need an SE who fluently speaks both the language of complex enterprise programs and modern cloud architecture—and who can build, not just present. You’ll serve as the technical trusted advisor and deal quarterback across A&D primes and large Federal SI accounts: uncovering program requirements, architecting solutions that fit within complex compliance and classification constraints, and building proof‑of‑concept environments that move programs from interest to commitment.

Agentic AI is core to how we’re positioning Salesforce in this market—you need to be able to design and prototype Agentforce solutions for A&D use cases, not just describe them.

• Engage directly with A&D primes and large Federal SIs to understand program goals, mission requirements, and technical constraints—including OT/IT convergence, sustainment operations, and supply chain complexity
• Map customer challenges to the Salesforce platform:
  Sales Cloud, Service Cloud, Mule Soft, Tableau, Agentforce, Data Cloud, and Gov Cloud+
• Design, build, and deliver compelling, tailored demos and POC solutions for A&D/SI use cases: program management, logistics and sustainment, acquisition lifecycle management, case/investigation management, supply chain visibility, and partner/subcontractor operations
• Architect and prototype Agentforce solutions for A&D environments—including agent design for program workflows, grounding/RAG strategies for controlled technical data, multi‑agent orchestration, and production readiness assessment for complex program environments
• Clearly articulate Salesforce’s security and compliance posture to technical evaluators, CISOs, and program security officers
• Support RFI/RFP responses by contributing technical content, demo scenarios, and architecture documentation
• Partner with Account Executives, Capture Managers, and Customer Success in a team‑selling environment to support pursuit strategy and pipeline development
• Build reusable POC assets, playbooks, and best‑practice guides tuned to A&D and Federal SI delivery patterns
• Feed structured Voice of the Customer insights back to Salesforce Product; inform messaging and plays with Product Marketing

Required

• 7+ years of experience as a Solution or Sales Engineer for a CRM, enterprise SaaS, or mission IT company—with A&D or Federal SI customers strongly preferred
• Hands‑on Agentforce, Data Cloud, and Salesforce Platform builder: able to prototype agentic workflows, automation, and integration patterns from scratch
• Practical AI fluency: working knowledge of LLMs, RAG/grounding, agentic system design, and production behavior—including safety, reliability, and governance considerations relevant to complex A&D program environments
• Deep discovery and MVP scoping: able to run technical and business discovery with both prime program offices and SI…