Quality Manager

Job Description

Quality Assurance Manager

Location:

Jamestown, ND (Relocation Optional)

Salary: $90,000 - $110,000 + Annual Bonus + Sign‑On Bonus $3K

Industry: Metals / Raw Materials

Employment Type:

Full‑Time Candidate must fit ITAR restrictions to qualify. Must be US Citizen or Green Card Holder.

Relocation Package is available.

We're seeking a Quality Assurance Manager who thrives in a small-town, close‑knit environment and is motivated to lead quality excellence at a high‑impact metals and raw materials operation. Jamestown, ND is a very remote area, and this role is ideal for someone who values focus, autonomy, and a strong sense of community. You'll lead our Quality Management System (QMS), ensure compliance with AS9100 standards, and champion continuous improvement across the plant.

This is a highly visible role with the opportunity to influence quality culture, develop people, and strengthen customer satisfaction. This position is a working manager role at a smaller site of 9 people. It requires hands‑on involvement, such as inspecting parts, supporting final inspections as needed, and visiting customer site to discuss and resolve quality issues. Employee must be US person/Green Card Holder - this is an ITAR Restricted.

• Lead and maintain the Quality Management System (QMS) aligned with AS9100 and internal standards.
• Serve as the "voice of the customer" by addressing quality issues and driving root‑cause analysis.
• Mentor and develop Quality Engineers and Quality Assurance Representatives.
• Oversee audits, inspection planning, metrics, and performance expectations.
• Lead corrective actions, reduce Cost of Poor Quality (COPQ), and manage MRB activities.
• Drive initiatives to reduce Cost of Poor Quality (COPQ), implement corrective actions, and manage Material Review Board (MRB).
• Visit other sites (as needed) for training and coaching.
• Support Lean initiatives and operational efficiency improvements.
• Partner with Sales, Purchasing, and Operations to achieve quality objectives.
• Lead:
  • Quality planning
  • Customer/vendor claim tracking and trend analysis
  • Statistical process control
  • Internal/external AS9100 audits
  • Corrective & Preventative Action (CPAR) system
  • Training in quality, Lean, and safety

Note:

The responsibilities listed reflect the core functions of this role and are not a complete list of all duties.

• Bachelor's degree
• 3+ years in Quality Assurance or Quality Engineering
• Experience with AS9100, TQM, ISO/QS9000, and SPC
• ISO Assessor Certification
• 1+ year of management/supervisory experience

• ASQ Certification
• AS9100 Lead Assessor Certification
• 5+ years of Quality Assurance/Control experience
• 3+ years of leadership or team‑building experience
• Training in strategic planning or team motivation

• Impactful leadership role with ownership of the full site quality program
• Supportive team environment in a region known for stability and strong work ethic
• Competitive pay and optional relocation
• Ideal for candidates from Fargo, Bismarck, Minnesota, Wisconsin, or anyone seeking a quieter setting while continuing to grow professionally