Quality Manager

Company With around 480 locations in over 40 countries, thyssenkrupp Materials Services is the biggest materials distributor and service provider in the western world. The broad service spectrum offered by the materials experts enables customers to focus on their individual core business. The area of Materials Services spans two strategic areas: global materials distribution as one-stop-shop - from steel and stainless steel, tubes and pipes, nonferrous metals and specialty materials to plastics and raw materials - and tailored services in the areas of materials management and supply chain management.

An extensive omnichannel architecture offers 250,000 customers worldwide cross-channel, round-the-clock access to more than 150,000 products and services. A highly efficient logistics system ensures that all requested services are smoothly integrated into customer production processes "just-in-time" or "just-in-sequence. Copper and Brass Divison Sales is a distributor and processor of aluminum, stainless steel, copper, brass, bronze and more quality materials serving markets across North America, including Canada and Mexico.

By providing customers with what they want, when they need it, Copper and Brass Sales is able to help them succeed in today's challenging global business environment. The company's focus on the Aerospace, Automotive, Electrical, Medical and Oil & Gas Industries allows them to offer these market segments expertise specific to their needs. The daily commitment of its employees to provide premium service focused on the customer first has earned Copper and Brass Sales the position of a respected leader in the nonferrous metals industry for over 80 years.

Your responsibilities

Job Summary Direct, lead and supervise the development of a total quality environment with an emphasis on unexcelled customer satisfaction and continual quality improvement. Accomplish quality related objects through the use of quality meetings, planning, training, statistics and internal/external audits. Ensure that processes and products are in compliance with current implemented Quality Management System requirements.

Job Description

Quality Assurance Manager
Location: Jamestown, ND (Relocation Optional)
Salary: $90,000 - $110,000 + Annual Bonus + Sign-On Bonus $3K
Industry: Metals / Raw Materials
Employment Type: Full-Time
** Candidate must fit ITAR restrictions to qualify. Must be US Citizen or Green Card Holder.**
Relocation Package is available.
About the Role
We're seeking a Quality Assurance Manager who thrives in a small-town, closeknit environment and is motivated to lead quality excellence at a high impact metals and raw materials operation. Jamestown, ND is a very remote area
, and this role is ideal for someone who values focus, autonomy, and a strong sense of community.

You'll lead our Quality Management System (QMS), ensure compliance with AS9100 standards, and champion continuous improvement across the plant. This is a highly visible role with the opportunity to influence quality culture, develop people, and strengthen customer satisfaction.

This position is a working manager role at a smaller site of 9 people. It requires hands-on involvement, such as inspecting parts, supporting final inspections as needed, and visiting customer site to discuss and resolve quality issues. Employee must be US person/Green Card Holder - this is an ITAR Restricted.
What You'll Do

• Lead and maintain the Quality Management System (QMS) aligned with AS9100 and internal standards.
• Serve as the "voice of the customer" by addressing quality issues and driving rootcause analysis.
• Mentor and develop Quality Engineers and Quality Assurance Representatives.
• Oversee audits, inspection planning, metrics, and performance expectations.
• Lead corrective actions, reduce Cost of Poor Quality (COPQ), and manage MRB activities.
• Drive initiatives to reduce Cost of Poor Quality (COPQ), implement corrective actions,and manage Material Review Board (MRB).
• Visit to other sites (as needed) for training and coaching.
• Support Lean initiatives and operational efficiency improvements.
• Partner with Sales, Purchasing, and Operations to achieve quality objectives.
• L…